Open Access Open Access  Restricted Access Subscription Access

CSR-Brand Building or a Social Cause? A Perceptual Study


Affiliations
1 Department of Marketing, Indira Institute of Business Management, India
 

Corporate Social Responsibility (CSR) is a form of corporate self - regulation integrated into a business model. The term "corporate social responsibility" became popular in the 1960s and has remained a term used indiscriminately by many cover legal and moral responsibility more narrowly construed.

CSR is a company's sense of responsibility towards the community and environment (both ecological and social) in which it operates. There are multiple ways for companies to express their citizenship. Some are through introducing waste and pollution reduction processes, contribution of educational and social programs, etc.

"CSR is commitment to poor not to profit" as rightly said by Mr. Manoj Bhargava, Cofounder-The Hans Foundation. In recent era, many different corporate are organizing different activities, events, etc under the flagship of CSR. Many multinational companies have forecasted CSR as brand building and further linking their corporate strategy with philanthropy.

To add on the list even Management Institutes (B Schools) are getting into the same trend and have started conducting CSR activities in their premises. It is very important to understand the reason behind conducting CSR activities. This paper talks about the perception of Students, Faculties and Top Management from the B Schools about the CSR activity conducted in the past. A big question arises is that, Are they looking for brand building or a real social cause through CSR?


Keywords

CSR in B Schools, Corporate Social Responsibility, Students Perception, Perception about CSR.
User
Notifications
Font Size

  • http://en.wikipedia.org/wiki/Corporate_social_responsibility
  • Epstein-Reeves, James (2010). "Consumers Overwhelmingly Want CSR". Retrieved 28 April 2014.
  • Somerville, Michael (September 13, 2013). [: http://www.retailgazette.co.uk/articles/41134nearly-half-of-britons-would-buy-more-from-a-store-that-supports-charity "Nearly half of Britons would buy more from a store that supports charity"]. Retrieved 28 April 2014.
  • Oppewal, H.; Alexander, A.; Sulliwan, P. (2006). "Consumer Perceptions of Corporate Social Responsibility in town shopping centres and their influence on shopping evaluations". Journal of retailing and consumer services 13 (4): 263–270. doi:10.1016/j.jretconser.2005.08.015.
  • Becker-Olsen, K. L.; Cudmore B. A.; Hill R. P. "The impact of perceived corporate social responsibility on consumer behaviour.". Journal of Business Research
  • Tilcsik, A. & Marquis, C. (2013). "Punctuated Generosity: How Mega-events and Natural Disasters Affect Corporate Philanthropy in U.S. Communities." Administrative Science Quarterly, 58(1): 111-148.
  • Hoessle, Ulrike: Ten Steps Toward a Sustainable Business(=Walla Walla Solutions Series 1 Seattle 2013. |isbn=978-0-9898270-0-3, http://www.wallawallasolutions.com/#!publications/c243u
  • Paluszek, John (April 6–7, 2005). "Ethics and Brand Value: Strategic Differentiation" (PowerPoint). Business and Organizational Ethics Partnership Meeting. Markkula Center for Applied Ethics, Santa Clara University. Retrieved 2008-03-07.
  • Dr. Tantillo’s 30-Second 'How To': How To Brand CSR The American Apparel Way" Marketing Doctor Blog. March 28, 2008.
  • Chi-Shiun Lai, Chih-Jen Chiu, Chin-Fang Yang, Da-Chang Pai, “The effects of Corporate Social Responsibility on Brand Performance: The mediating effect of industrial brand equity and corporate reputation” September 2010, Volume 95, Issue 3, pp 457 – 469, Journal of Business Ethics
  • Michael Jay Polonsky, Colin Jevons, (2006) "Understanding issue complexity when building a socially responsible brand", European Business Review, Vol. 18 Iss: 5, pp.340 - 349
  • Vikas Saraf, Sulekha Singhai, Sanjay Payasi, (2012) “Corporate Social responsibility: Building Brand and Linking Corporate Strategy with Philanthropy”, BVIMR Management Edge, Vol. 5, No. 2 (2012) pp 88-97
  • Xiaoli Nan, Kwangjun Heo(2007) “Consumer Responses to Corporate Social Responsibility (CSR) initiatives – examining the role of brand-cause fit in cause-related marketing”, Journal of Advertising, Vol. 36, no. 2 (summer 2007), pp 63-74

Abstract Views: 448

PDF Views: 250




  • CSR-Brand Building or a Social Cause? A Perceptual Study

Abstract Views: 448  |  PDF Views: 250

Authors

Deepti Arora
Department of Marketing, Indira Institute of Business Management, India

Abstract


Corporate Social Responsibility (CSR) is a form of corporate self - regulation integrated into a business model. The term "corporate social responsibility" became popular in the 1960s and has remained a term used indiscriminately by many cover legal and moral responsibility more narrowly construed.

CSR is a company's sense of responsibility towards the community and environment (both ecological and social) in which it operates. There are multiple ways for companies to express their citizenship. Some are through introducing waste and pollution reduction processes, contribution of educational and social programs, etc.

"CSR is commitment to poor not to profit" as rightly said by Mr. Manoj Bhargava, Cofounder-The Hans Foundation. In recent era, many different corporate are organizing different activities, events, etc under the flagship of CSR. Many multinational companies have forecasted CSR as brand building and further linking their corporate strategy with philanthropy.

To add on the list even Management Institutes (B Schools) are getting into the same trend and have started conducting CSR activities in their premises. It is very important to understand the reason behind conducting CSR activities. This paper talks about the perception of Students, Faculties and Top Management from the B Schools about the CSR activity conducted in the past. A big question arises is that, Are they looking for brand building or a real social cause through CSR?


Keywords


CSR in B Schools, Corporate Social Responsibility, Students Perception, Perception about CSR.

References