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Case on Modern Banking Facilities-Boon or a Bane


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1 DOMS, COER School of Management, Roorkee, India
     

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This case documents Expectations of Consumers towards bank. It is based on real life experiences of different consumers of leading bank in suburb city located in lush green campus surrounded with all the type of customers. Customers are representing real image of lack of awareness which lead to personal havoc.
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  • Case on Modern Banking Facilities-Boon or a Bane

Abstract Views: 290  |  PDF Views: 0

Authors

Veeralakshmi Mittal
DOMS, COER School of Management, Roorkee, India
Sweta Gaur Sharma
DOMS, COER School of Management, Roorkee, India

Abstract


This case documents Expectations of Consumers towards bank. It is based on real life experiences of different consumers of leading bank in suburb city located in lush green campus surrounded with all the type of customers. Customers are representing real image of lack of awareness which lead to personal havoc.