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Zakkariya, K. A.
- Changing Scope of Organisational Behaviour-The need for focusing on the Organisational Milieu and the Emerging Importance of Training in People Skills
Authors
1 School of Management Studies, Cochin University of Science and Technology, Cochin, IN
Source
Asian Journal of Management, Vol 4, No 3 (2013), Pagination: 165-171Abstract
Purpose - This paper explores the important challenges of the field of organisational behaviour (OB) in the current working environment to identify the areas where OB practitioners and HR professionals can contribute positively towards the organisational effectiveness.
Design/methodology/approach - The paper reviews existing literature on the challenges of the present day business environment and proceeds to identify and elaborate on two major inclusions in the scope of OB for the future. The paper does this by analysing the four major challenges faced by any organisation in today's fast changing world i.e. Impact of globalisation, growing workforce diversity, managing ethical and moral issues and the use of advanced information technology to arrive at the present day organisational context, which in turn is called as the Organisational Milieu.
Findings - The authors are trying to reorient the focus of the field of organisational behaviour by explaining the need for giving priority to both micro and macro variables of OB while studying the human behaviour in organisation. This paper proposes two areas- Organisational Milieu and Training in "People Skills"- where OB professionals can contribute as part of the changing focus in the current challenging and constantly changing working environment.
Practical implications - The paper identifies two major areas of focus for modern day OB practitioners. One- Focusing on Organisational Milieu and developing suitable OD strategies based on it. Two- Identifying the Training needs of the organisation and providing "people skills" training.
Originality/value- The paper tries to present arguments to support the necessity for reorienting the focus of OB from an individual perspective to an environmental perspective as well. The paper suggests the terminology "organisational milieu" to denote the changing organisational context and also provides one of the most important practical aspects of the field of OB - Training in "People skills" , which is an important skill in today's business world.
Keywords
Organisational Behaviour, Changing Scope, Organisational Milieu, Training on People Skills, Soft Skills
References
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- The Relationship between Demographic Variables and Job-Related Stress among Bank Employees
Authors
1 Department of Management Studies, Adi Shankara Institute of Engineering and Technology (ASIET), Kalady, Ernakulam Dist., Kerala, Pin: 683574, IN
2 School of Management Studies, Cochin University of Science and Technology(CUSAT), Kalamassery, Ernakulam Dist., Kerala, India. Pin: 682022, IN
Source
Asian Journal of Management, Vol 6, No 3 (2015), Pagination: 169-175Abstract
Purpose: This study is aimed at examining the role of gender, age, education and designation on the job - related stress among employees in banking sector. It also examines job- related stress level of employees of different sectors of banks.
Design/methodology/approach: Job - related tension index (JRTI) developed by Kahn, Wolfe, Quinn and Snoek (1964) was used to measure the job related stress. Data were collected from employees of various banks belonging to private sector, public sector and new generation banks. One way ANOVA and Z- test were conducted to find out the influence of different demographic variables on job related stress.
Findings: The findings from the study indicated that the age is the only demographic variables that affect the job- related stress of the employees. The other demographic variables do not have any impact on the job related stress level of employees. But different sectors of banks have different level of job - related stress.
Practical Implications: Employees working in an organisation will be of varied age groups. Different level of training should be given to employees of diverse age group as employees in each age group have different stress level. Similarly, different sectors of bank employees experience different levels of job - related stress and hence stress release training and counselling is to be given to the employees of different sectors of banks based on the pressure they face in handling the job. More stress release methods can be adopted for employees of New Generation bank as their stress level is comparatively high..
Originality/value: The study is empirical in nature, which gives an insight into job- related stress level of bank employees. If banking sector is considered as a true representative of the service sector, the results of the study have wider implications in the service industry.