Assessment Framework for Public Satisfaction on the Urban Water Management Attributes in Central India

Urban areas of the present and future can be sustainably transformed by involving community participation in decision-making because of their local knowledge. Most of0 the Indian cities have water management problems like accessibility, availability, quality, adequate infrastructure and user charges. Urban water management is one of the prime responsibilities of urban local bodies in India, but there is no provision to assess public satisfaction. This study focuses on the assessment of the satisfaction level of the public on urban water management in Central India to improve the efficiency of urban water. The methodology and proposed framework will help in distinguishing the poor functioning among water attributes that need to be strengthened to maximize the efficiency of the water management system.