Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Understanding of Emotional Intelligence and Job Satisfaction at Workplace


Affiliations
1 Department of Psychology, GSSS, Kaithal, Haryana, India
     

   Subscribe/Renew Journal


Emotional intelligence and Job satisfaction are two concepts of high interest in the modern work environment. They serve as a competitive edge in personal and organizational life. It is generally considered that employees with higher emotional intelligence will have higher job satisfaction. This is because the employees with higher emotional intelligence are able to develop strategies to overcome the possible consequences which may arise out of stress whereas those with less emotional intelligence won"t be in a position to overcome the stress situations. The present day literature supports the fact that emotional intelligence is an important ingredient to prepare the elixir of success be it in professional world or in personal sphere. Hence, the present paper explores the interrelation of emotional intelligence and job satisfaction at workplace. Studies have shown that organizations should recruit trained and emotionally intelligent people so that they can handle pressure, multiple job-roles and produce better performance.

Keywords

Emotional Intelligence, Organizational Role Stress, Job Satisfaction, India.
User
Subscription Login to verify subscription
Notifications
Font Size

  • Bar-On, R. (1997). The emotional quotient inventory (EQ-I): Technical manual Toronto: Multi-Health Systems.
  • Buck, V. (1972). Working under pressure. London: Staples.
  • Cooper, R. K., & Sawaf, A. (1997). Executive EQ: Emotional intelligence in leadership and organizations. NY: Grosset/Putnam.
  • Danzer, N.(2013). Job satisfaction and self-selection into the public or private sector: Evidence from a natural experiment. Retrieved from: http://ftp.iza.org/dp7644.pdf
  • Fraser, T.M. (1978). Job Satisfaction and work humanization: An expanding role for ergonomics. Ergonomics, 21,11-19.
  • Freedman, J., & Fiedeldey-Van Dijk, C. (2003). Speaking out: What motivates employees to be more productive. www.6seconds.org.
  • George, J., & Ealias, A (2012). Emotional intelligence and job satisfaction: A correlational study. Research Journal of Commerce and Behavioral Science, 1(4), 37-42.
  • Goleman, D. (1997). Emotional intelligence: Why it can matter more than IQ. New York: Bantam Books.
  • Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.
  • Iverson, R.D., & Currivan, D.B. (2003). Union participation, job satisfaction, and employee turnover: An event-history analysis of the exit-voice hypothesis. Industrial Relations, 42,101-105.
  • Kahn, L. D., & Quinn, A. C. (1979). Leadership and stress management: A conceptual approach. New Jersey: Prentice Hall.
  • Mahananda, M., Badaik, S., Joshi, N, & Mishra, S. (2013). Emotional intelligence of male administrators working in public and private sector. International Journal of Trends in Economics, Management and Technology, 2(5), 43-45.
  • Mayer, J. D., Salovey, P., & Caruso, D. R. (1997). The emotional IQ test [CD-ROM]. Needham, MA: Virtual Knowledge.
  • Mayer, J. D., & Caruso, D. R. (1999). NSCEITItem Booklet (Research Version 1.1). Toronto, Canada: Multi Health Systems.
  • Nezad, F.S., & Bahramzade, M.R (2013). Relationship between emotional intelligence and job satisfaction. European Online Journal of Natural and Social Sciences, 2(3), 979-984.
  • Pant, N, & Prakash, A. (2004). Multi-factor Emotional Intelligence Scale (MEIS) in India: A critical evaluation. Psychological Studies, 49,128-135.
  • Pattanayak, B., Mishra, P.K., & Nanda, P.K. (1995). Helplessness and coping patterns among employed and unemployed adults. Management and Labour Studies, 20(2), 35-45.
  • Pradhan, R K., & Mathur, P. (Eds.) (2008). Emotional intelligence: Perspectives in Organisations. New Delhi: Academic Excellence Pvt Ltd.
  • Pradhan, R K., & Thingujam, N. S. K. (Eds.) (2012). Emotional intelligence: Optimizing human performance at work. Germany: Lap Lambert Academic Publishing
  • Sener, E., Demirel, O., & Sarlak, K. (2009). The effect of the emotional intelligence on job satisfaction. Studies in Health Technology and Informatics, 146(1), 710-711.
  • Solomon, E. (1986). Private and public managers: An empirical investigation of job characteristics and job climate. Journal of Applied Psychology, 71(3), 247-259.
  • Sibia, A., Srivastava, A.K., & Misra, G. (2003). Emotional intelligence: Western and Indian perspectives. Journal of Indian Psychological Abstracts and Reviews, 10(1), 3-42.
  • Sibia, A., Misra, G, & Srivastava, A.K. (2004). Towards understanding emotional intelligence in the Indian context: Perspectives of parents, teachers and children. Psychological Studies, 49(2), 114-123.

Abstract Views: 319

PDF Views: 0




  • Understanding of Emotional Intelligence and Job Satisfaction at Workplace

Abstract Views: 319  |  PDF Views: 0

Authors

Vatsla Mohan
Department of Psychology, GSSS, Kaithal, Haryana, India

Abstract


Emotional intelligence and Job satisfaction are two concepts of high interest in the modern work environment. They serve as a competitive edge in personal and organizational life. It is generally considered that employees with higher emotional intelligence will have higher job satisfaction. This is because the employees with higher emotional intelligence are able to develop strategies to overcome the possible consequences which may arise out of stress whereas those with less emotional intelligence won"t be in a position to overcome the stress situations. The present day literature supports the fact that emotional intelligence is an important ingredient to prepare the elixir of success be it in professional world or in personal sphere. Hence, the present paper explores the interrelation of emotional intelligence and job satisfaction at workplace. Studies have shown that organizations should recruit trained and emotionally intelligent people so that they can handle pressure, multiple job-roles and produce better performance.

Keywords


Emotional Intelligence, Organizational Role Stress, Job Satisfaction, India.

References