IAHRW International Journal of Social Sciences Review

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

A Study on Coping Strategies and Quality of Life among Emergency Service Employees in Goa


Affiliations
1 Department of Psychology, MES College, Zuarinagar, Goa, India
     

   Subscribe/Renew Journal


The present study was executed to assess the Coping Strategies and Quality of Life among Emergency Service Employees in Goa. The study consisted of 90 emergency service employees from the department of police, firefighters and ambulance, selected across north, south and central districts of Goa through a stratified convenient sampling technique, wherein the influence of age range, department, years of experience, designation, marital status, nature of work, qualification and districts were assessed. The tools used for data collection mainly comprised of personal data sheet, the Coping Strategies Inventory by Tobin and Quality of Life (WHOQOL)-BREF by World Health Organisation. The data collected was classified, tabulated and statistically analysed for Karl Pearson's Product Moment Correlation, t-test and one-way analysis of variance (ANOVA) by using statistical packages for social sciences (SPSS version 20). Findings of the study suggest that there exist a positive correlation between coping strategy of engagement and quality of life among emergency service employees. Also it was found that there exist a positive correlation between coping strategy of disengagement and quality of life among emergency service employees. Significant differences were found in coping strategies and its dimensions with regard to department among emergency service employees. With respect to quality of life partial significant differences were observed in the dimensions of quality of life with regard to department among emergency service employees. Suitable and necessary intervention strategies were formulated for the sample group at personal and professional level.

Keywords

Coping Strategies, Quality of Life, Emergency Service Employees, Police, Fire-Fighters, Ambulance
User
Subscription Login to verify subscription
Notifications
Font Size

  • Agolla, J. E. (2008). Occupational stress among police officers: The case of Botswana polices service. Research JournalofBusiness Management, 8(1), 11-22.

  • Alexander, D. A., Walker, L. G., & tnnes, G. (1993). Police stress at work. London: Police Foundation.

  • Banerjee, U. (1996). Moderating effect of social support in occupational stress. Journal ofIndian Academy ofAppliedPsychology, 22(2), 27-34.

  • Bartol, C. R. (1982). Psychological characteristics of small town police officers. Journalof Police Science andAdministrations, 10(1), 58-63.

  • Beehr, T. A., Johnson, L.B., & Nieva, R. (1995). Occupational stress: Coping of police and their spouses. Journal of Organizational Behavior, 16, 3-25. Doi:10.1002/job.4030160104.

  • Chae, M. H., & Boyle, D. J. (2013). Police suicide: Prevalence, risk, and protective factors. Policing: An International Journal of Police Strategies and Management, 36(1), 91-118. DOL10.1108/13639511311302498.

  • Collins, P. A., & Gibbs, A. C. (2003). Stress in police officers: A study of the origin. prevalence and severity of stress-related symptoms within a country police force. Occupational Medicine, 53(4), 256-264. DOI:10.1093/occmed/kqg061.

  • Dempsey, J. S. (1994). The police culture: Personality and stress. New York: West Publishing Company

  • Folkman, S.,& Lazarus, R. S. (1981). An analysis of coping in a middle aged community sample. Journalof'Health andSocialBehavior, 21, 219-239.

  • Gupta, K.N. (2002). Indian police and vigilance in the 21st century. New Delhi :Anmol Publications Private limited.

  • Harpold, J.A., & Feemster, S.L. (2002). Negative influences of police stress. FBI Law Enforcement Bulletin, 77(9),l-6.

  • Janyam, K. (2011). The influence of job satisfaction on mental health of firefighter. The International Journal of Mental Health, 7, Issue 1.

  • Kapade-Nikam, P., & Sheikh, M. (2014). Occupational stress, burnout and coping in police personnel: Findings from a systematic review. American International Journal of Research in Humanities, Arts and Social Sciences, (5(2), 144-148.

  • Lazarus, RS. (1957). The healthy personality :Areview of conceptualizations andresearch. In L. Levi (Ed.), Society, stress and disease (pp. 49-52). Oxford University Press.

  • Lazarus, RS. (1961). Adjustment and personality. New York: McGraw Hill.

  • Lazarus, RS. (1966). Psychological stress and coping process. New York: Mc Graw Hill.

  • Mc Creary, D. R., & Thompson, M.M. (2006). Development of two reliable and valid measures of stressors in policing: The operational and organizational police stress questionnaires. International Journal of Stress Management, 13, 494-518.

  • Page, K., & Jacobs, S. (2011). Surviving the shift: Rural police stress and counseling services. Psychological Services, 8(1), 12-22. Doi: 101037/a0021796.

  • Rao, G. V. (Ed.) (1982). Thoughts on the Indian Police. Banglore: Government of Karnataka.

  • Reddy (1991). The relation between stress experience on the job age, personality and general ability. Psychology Studies, 36(2), 87-95.

  • Sharma, P. (2013). A study of organizational climate and stress of police personnel. International Journal of Advanced Research in Management and Social Sciences, 2(2),221-230.

  • Tobin, D. L., Reynolds, R., Garske, J., & Wigal, J. K. (1984). The influence of self-efficacy expectations on coin efforts. Presented at the meeting of the Association for the Advancement of Behavior Therapy, Philadelphia.


Abstract Views: 305

PDF Views: 0




  • A Study on Coping Strategies and Quality of Life among Emergency Service Employees in Goa

Abstract Views: 305  |  PDF Views: 0

Authors

Sweta Matonkar
Department of Psychology, MES College, Zuarinagar, Goa, India

Abstract


The present study was executed to assess the Coping Strategies and Quality of Life among Emergency Service Employees in Goa. The study consisted of 90 emergency service employees from the department of police, firefighters and ambulance, selected across north, south and central districts of Goa through a stratified convenient sampling technique, wherein the influence of age range, department, years of experience, designation, marital status, nature of work, qualification and districts were assessed. The tools used for data collection mainly comprised of personal data sheet, the Coping Strategies Inventory by Tobin and Quality of Life (WHOQOL)-BREF by World Health Organisation. The data collected was classified, tabulated and statistically analysed for Karl Pearson's Product Moment Correlation, t-test and one-way analysis of variance (ANOVA) by using statistical packages for social sciences (SPSS version 20). Findings of the study suggest that there exist a positive correlation between coping strategy of engagement and quality of life among emergency service employees. Also it was found that there exist a positive correlation between coping strategy of disengagement and quality of life among emergency service employees. Significant differences were found in coping strategies and its dimensions with regard to department among emergency service employees. With respect to quality of life partial significant differences were observed in the dimensions of quality of life with regard to department among emergency service employees. Suitable and necessary intervention strategies were formulated for the sample group at personal and professional level.

Keywords


Coping Strategies, Quality of Life, Emergency Service Employees, Police, Fire-Fighters, Ambulance

References