International Journal of Advanced Networking and Applications

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The Management of Information Systems and its Impact on the Quality of Services (From the Perspective of Students: A Case Study)


Affiliations
1 Petra of University, Amman, Jordan
2 Jordan University, Amman, Jordan
 

This study aimed to identify the impact of management information systems (MIS) techniques on the quality of services provided at the University of Tabuk from the perspective of students. To achieve the goals of the study, one question were developed and distributed on a random sample of 244 students at the University of Tabuk in the Kingdom of Saudi Arabia. The Statistical Package of Social Sciences (SPSS, V.16) was used to analyze the data of the question.

Keywords

Information Technology, Management, MIS, Services, Quality.
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  • The Management of Information Systems and its Impact on the Quality of Services (From the Perspective of Students: A Case Study)

Abstract Views: 167  |  PDF Views: 1

Authors

Hiyam S. Ensour
Petra of University, Amman, Jordan
Tareg M. Lafi Alinizi
Jordan University, Amman, Jordan

Abstract


This study aimed to identify the impact of management information systems (MIS) techniques on the quality of services provided at the University of Tabuk from the perspective of students. To achieve the goals of the study, one question were developed and distributed on a random sample of 244 students at the University of Tabuk in the Kingdom of Saudi Arabia. The Statistical Package of Social Sciences (SPSS, V.16) was used to analyze the data of the question.

Keywords


Information Technology, Management, MIS, Services, Quality.