Open Access Open Access  Restricted Access Subscription Access

Towards a New Framework Linking Knowledge Management Systems and Organizational Agility:An Empirical Study


Affiliations
1 ENSIAS Engineering School, Mohammed V University in Rabat, Morocco
 

The amount of data has exploded over the last ten years. Data is captured and shared from personal devices, transactional operations, sensors, social media and other sources. Firms should, thus, be able to explore the new opportunities and rapidly seize them by developing the corresponding capabilities. In our work, we focus on two emerging dynamic capabilities: Absorptive capacity and organizational agility. We propose a new theoretical Framework based on the previous literature linking the use of knowledge management systems and firm's organizational agility by highlighting the mediating role of firm's absorptive capacity. In addition, we carried out an empirical study based on a survey to support and validate the proposed Framework. The main findings of this study are presented.

Keywords

Absorptive Capacity, Data, Dynamic Capabilities, Information, Knowledge Management Systems, Organizational Agility.
User
Notifications
Font Size

  • M. Earl, (2001) “Knowledge Management Strategies: Toward a Taxonomy” J. Manage. Inf. Syst., Vol.18, No. 1, PP.215–233.
  • P. F. Drucker, (1999) “Knowledge-Worker Productivity: The Biggest Challenge”, California Management Review, Vol. 41, No. 2, pp. 79-94.
  • I. Nonaka, (1994) “A Dynamic Theory of Organizational Knowledge Creation”, Organization Science, Vol. 5, No. 1, PP. 14-37.
  • R. M. Grant, (1996) “Toward a Knowledge-Based Theory of the Firm” Strategic Management Journal, Vol. 17, No.2, PP.109–22.
  • W. W. Powell and K. Snellman, (2004) “The Knowledge Economy” Annual Review of SOCIOLOGY, Vol.30, No.1, PP. 199–220.
  • OECD, (1996) “The Knowledge Based Economy” OCDE/GD(96)102.
  • I. Brinkley, (2006) “Defining the Knowledge Economy: Knowledge Economy Programme Report” The Work foundation reports.
  • K. Smith, (2002) “What is the ‘knwoledge economy’? Knowledge intensity and distributed knowledge bases” The United Nations university, INTECH, Institute for new technologies.
  • P. Brown, H. Lauder & D. Ashton, (2008) “Education, globalisation and the future of the knowledge economy” European Educational Research Journal, Vol.7, No.2, PP.131–156.
  • World Bank Institute, (2007) “Building knowledge economies, advanced strategies for development”, The World Bank.
  • Association, USA Information Resources Management (2011) “Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications”1st edition. IGI Global.
  • I. Nonaka,and T. Hirotaka, (1995) “The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation” Oxford University Press.
  • Grant, Robert M., (1996) “Toward a Knowledge-Based Theory of the Firm.” Strategic Management Journal,Vol.17,Issue S2, pp.109–22.
  • M. Alavi and D. Leidner, (1999) “Knowledge Management Systems: Issues, Challenges, and Benefits” Communications of the Association for Information Systems, Vol. 1, No.1.
  • P. Buneman, S. Davidson, G. Hillebrand, and D. Suciu , (1996) A Query Language and Optimization Techniques for Unstructured Data In Proceedings of the 1996 ACM SIGMOD International Conference on Management of Data, PP. 505–516. SIGMOD ’96. New York, NY, USA.
  • N. Leavitt, (2010) “Will NoSQL Databases Live Up to Their Promise?” Computer, Vol. 43, No.2, PP. 12–14.
  • G. George, M. R. Haas and A. Pentland, (2014) “Big Data and Management: From the Editors” Academy of Management Journal. , Vol...57, NO.2. Research Collection Lee Kong Chian School Of Business.
  • D. Weinberger, (2010) “The Problem with the Data-Information-Knowledge-Wisdom Hierarchy” Harvard Business Review.
  • M. Alavi & D. E. Leidner, (2001) “Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues”. MIS quarterly, PP.107-136.
  • Du Plessis, Marina, (2007) “The Role of Knowledge Management in Innovation.” Journal of Knowledge Management, Vol.11, N°4, pp.:20–29.
  • L. A Halawi, J. E Aronson. & R. V. McCarthy, (2005) ” Resource-Based View of Knowledge Management for Competitive Advantage” Electronic Journal of Knowledge Management,Vol.3, No.2, pp.75-86.
  • Gopal, C. & Gagnon, J., (1995) "Knowledge, Information, Learning and the IS Manager" Computerworld (Leadership Series), Vol.1, N°5, pp. 1-7.
  • Greco, Marco, Michele Grimaldi, and Musadaq Hanandi, (2013) “How to Select Knowledge Management Systems: A Framework to Support Managers.” International Journal of Engineering Business Management, Vol. 5, N°6.
  • R. Maier., & T. Hädrich, (2006) “Centralized versus peer to peer knowledge management systems” Knowledge and Process Management, Vol.13, No.1, PP. 47-61.
  • Becerra-Fernandez, Irma, and Rajiv Sabherwal, (2014) “Knowledge Management: Systems and Processes”, Routledge.
  • Bali et al. (2009) ”Knowledge Management” Primer, London: Routledge.
  • Santo, M., (2010) “Bloom’s Taxonomy of Learning and Knowledge Management Relationship”, Knowledge Management: Action Learning.
  • Phlip Russom, (2011) “Big data analytics”, TDWI Research, 4th Quarter.
  • W. M. Cohen and D. A. Levinthal, (1990) “Absorptive Capacity: A New Perspective on Learning and Innovation”, Administrative Science Quarterly Vol.35, No.1,pp. 128–152.
  • Zahra, Shaker A., and Gerard George, (2002) “Absorptive Capacity: A Review, Reconceptualization, and Extension.” The Academy of Management Review, Vol. 27, N°2, pp.185– 203.
  • V. Sambamurthy, A. Bharadwaj and V. Grover, (2003) “Shaping agility through digital options: reconceptualizing the role of information technology in contemporary firms” MIS Quarterly, Vol.27, No. 2, PP. 237–263.
  • Y. Lu and K. Ramamurthy, (2011) “Understanding the Link between Information Technology Capability and Organizational Agility: An Empirical Examination” MIS Quarterly, Vol. 35 No.4 pp. 931-954.
  • K. Lawrence, (2013) “Developing leaders in a VUCA environment” UNC Exec Dev, PP.1-15.
  • N. Horney, B. Pasmore and T. O’Shea, (2010) “Leadership agility: a business imperative for a VUCA world” Human Resource Planning, Vol. 7 No. 4, pp. 32-38.
  • P. Kinsinger and K. Walch, (2012) “Living and leading in a VUCA world” Thunderbird University.
  • E.Overby, A. Bharadwaj and V. Sambamurthy, (2006) “Enterprise agility and the enabling role of information technology” European Journal of Information Systems, Vol. 15 No. 2, pp. 120-131.
  • R. Dove, (2001) “Response Ability: The Language, Structure, and Culture of the Agile Enterprise”, 1st ed., Wiley, New York.
  • R. Dove, (2005) “Agile Enterprise Cornerstones: Knowledge, Values, and Response Ability”, in Baskerville, R. et al. (Eds.), Business Agility and Information Technology Diffusion, SPRINGER, Berlin, pp. 313-330.
  • H. Liu, S. Dandan and C. Zhao, (2014) Knowledge Management Capability and Firm Performance: the Mediating Role of Organizational Agility, PACIS.
  • D. E. O’Leary, (2003) “Technologies for knowledge assimilation. In Handbook on knowledge management” Springer Berlin Heidelberg, pp. 29-46.
  • P. R Carlile., & E. S. Rebentisch, (2003) “Into the black box: The knowledge transformation cycle” Management Science, Vol.49, No.9.
  • M. Alavi & D. E. Leidner, (2001) “Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues” MIS quarterly, pp.107-136.
  • B.Moos, D. Beimborn, H. T Wagner., & T. Weitzel, (2013) “The role of knowledge management systems for innovation: an absorptive capacity perspective”.International Journal of Innovation Management, Vol.17, No.05.
  • M. J.Shaw, C. Subramaniam, G. W. Tan., & M. E. Welge, (2001) “Knowledge management and data mining for marketing” Decision support systems, Vol.31, No.1,pp. 127-137.
  • H. R. Nemati and C. D. Barko, (2003) “Organizational Data Mining: Leveraging Enterprise Data Resources for Optimal Performance”, Idea Group Publishing; First Edition.
  • H. Liu, W. Ke, K . K. Wei, and Z. Hua, (2012) “The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility” Decision Support Systems, Vol.54, No.3, pp.1452-1462.
  • N. Bennet and G.J. Lemoine, (2014) “What VUCA really means for you” Harvard Business Review.
  • N. Ashrafi, P. Xu, J. P. Kuilboer & W. Koehler, (2006) Boosting enterprise agility via IT knowledge management capabilities, In System Sciences, 2006. HICSS'06. Proceedings of the 39th Annual Hawaii International Conference on (Vol. 2, pp. 46a-46a). IEEE.
  • J. Liao, H. Welsch and M. Stoica, (2003) “Organizational Absorptive Capacity and Responsiveness: An Empirical Investigation of Growth-Oriented SMEs” Entrepreneurship Theory and Practice, Vol.28, No.1,pp. 63–85.
  • Dave, Bhargav, and Lauri Koskela, (2009) “Collaborative Knowledge management—A Construction Case Study.” Automation in Construction, Vol.18, N°7,pp. 894–902.
  • Alexander Serenko Nick Bontis and Emily Hull, (2016) “An application of the knowledge management maturity model: the case of credit unions” Knowledge Management Research & Practice, Vol.14, N°3, pp.338–352.
  • C. Fredriksson., (2015) Knowledge management with Big Data Creating new possibilities for organizations, The XXIVth Nordic Local Government Research Conference (NORKOM).
  • Markides, C, (2006) “Disruptive Innovation; In need of Better Theory” The Journal of Product Innovation Management, Vol.23, pp.19-25.
  • S. L. Brown and K. M. Eisenhardt, (1995) “Product Development: Past Research, Present Findings, and Future Directions” The Academy of Management Review, Vol. 20, No. 2, pp. 343-378.
  • Hu, Li-tze, and Peter M. Bentler, (1999) “Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria versus New Alternatives.” Structural Equation Modeling: A Multidisciplinary Journal, Vol.. 6 , N°1, pp.1–55.
  • Kaplan DW, (2000) “Structural Equation Modeling: Foundations and Extensions” Thousand Oaks, CA: Sage Publications, Inc.
  • Klein, K. J., Dansereau, F., & Hall, R. J., (2004) “Levels issues in theory development, data collection, and analysis” Academy of Management Review, Vol.19, pp.195 – 229.
  • Tucker, Ledyard R., and Charles Lewis, (1973) “A Reliability Coefficient for Maximum Likelihood Factor Analysis.” Psychometrika , Vol.38 , N°1, pp. 1–10.
  • Dijkstra, T.K., (2010) “Latent variables and indices: Herman Wold’s basic design and partial least squares”, in Esposito Vinzi, V., Chin, W.W., Henseler, J. and Wang, H. (Eds), Handbook of Partial Least Squares: Concepts, Methods and Applications, Springer, Heidelberg, Dordrecht, London and New York, NY, pp. 23-46.

Abstract Views: 376

PDF Views: 174




  • Towards a New Framework Linking Knowledge Management Systems and Organizational Agility:An Empirical Study

Abstract Views: 376  |  PDF Views: 174

Authors

Mohamed Amine Marhraoui
ENSIAS Engineering School, Mohammed V University in Rabat, Morocco
Abdellah El Manouar
ENSIAS Engineering School, Mohammed V University in Rabat, Morocco

Abstract


The amount of data has exploded over the last ten years. Data is captured and shared from personal devices, transactional operations, sensors, social media and other sources. Firms should, thus, be able to explore the new opportunities and rapidly seize them by developing the corresponding capabilities. In our work, we focus on two emerging dynamic capabilities: Absorptive capacity and organizational agility. We propose a new theoretical Framework based on the previous literature linking the use of knowledge management systems and firm's organizational agility by highlighting the mediating role of firm's absorptive capacity. In addition, we carried out an empirical study based on a survey to support and validate the proposed Framework. The main findings of this study are presented.

Keywords


Absorptive Capacity, Data, Dynamic Capabilities, Information, Knowledge Management Systems, Organizational Agility.

References