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A Heuristic-Based Approach for Usability Evaluation of Academic Portals


Affiliations
1 Information Systems Department, King Saud University, Riyadh, Saudi Arabia
 

Human computer interaction (HCI) is concerned with the practice of usability, which is a measure that evaluates the simplicity of using a system, software, or interface design for performing particular tasks. Evaluation is a process by which designers gather information about a systems usability to improve its user interfaces features. This research presents a study of a usability evaluation of EduGate, an online academic portal of King Saud University. In this research the heuristic evaluation method was chosen to evaluate the usability of the EduGate. Our results show that, the EduGate suffers from certain usability problem and some recommendations were proposed to enhance the usability of the EduGate. A questionnaire was then used to collect the feedback of real users (i.e. students) on the value of these recommendations. The participants supported 80% of the proposed recommendations to improve the usability of the EduGate.

Keywords

Usability Evaluation, Usability Problems, Heuristic, Academic Portals.
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  • A Heuristic-Based Approach for Usability Evaluation of Academic Portals

Abstract Views: 462  |  PDF Views: 189

Authors

Al-Dossari Hmood
Information Systems Department, King Saud University, Riyadh, Saudi Arabia

Abstract


Human computer interaction (HCI) is concerned with the practice of usability, which is a measure that evaluates the simplicity of using a system, software, or interface design for performing particular tasks. Evaluation is a process by which designers gather information about a systems usability to improve its user interfaces features. This research presents a study of a usability evaluation of EduGate, an online academic portal of King Saud University. In this research the heuristic evaluation method was chosen to evaluate the usability of the EduGate. Our results show that, the EduGate suffers from certain usability problem and some recommendations were proposed to enhance the usability of the EduGate. A questionnaire was then used to collect the feedback of real users (i.e. students) on the value of these recommendations. The participants supported 80% of the proposed recommendations to improve the usability of the EduGate.

Keywords


Usability Evaluation, Usability Problems, Heuristic, Academic Portals.

References