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Authors
Affiliations
1 Department of Information Systems,
Institute of Technology Sepuluh Nopember (ITS) Surabaya, ID
2 Department of Information Management,
National Taiwan University of Science and Technology, Taipei, TW
3 Department of Information Systems,
Institute of Technology Sepuluh Nopember (ITS), Surabaya, ID
Source
AIRCC's International Journal of Computer Science and Information Technology, Vol 8, No 3 (2016), Pagination: 55-66
Abstract
ICT-enabled service innovation is needed to provide a better service in a smart city. An example of ICTenabled service innovation is intelligent transportation system (ITS) in Taipei City, Taiwan. We developed a eight ICT-mechanisms that support development of service innovation in smart city. This study found that ontime resource control was the most important mechanism. The expectation of this study is make easier another city to develop a smart city's concept.
Keywords
Smart City, ICT Enabled, Service Innovation, Intelligent Transportation System.
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