Productivity Improvement Measures in Engineering Services Industry:An Analysis Using DMAIC Tools

This paper presents usage of DMAIC approach of Six Sigma process & its tools to identify various ischolar_main causes which influences Productivity in Engineering Services Industry. Difference of actual and estimated effort was studied for variety of tasks over specified period to identify ischolar_main cause for the benefit of revisiting of estimated effort for the future tasks. The improvement was to contain effort variance of around 5% for repeated tasks and of around 15% for new kind of tasks. The paper further studied about productivity and learning curve enumeration of effort after implementation of selected Six Sigma tools. Prioritized ischolar_main causes which affect effort variation are considered for Design of Experiments with two levels each. Analysis of results yielded basic outcomes which needed further attention in Engineering Service Industry.