Role of First Responder in Pre Hospital Ambulance Services

This article is written with the purpose of highlighting the importance of first responder in pre hospital ambulance services. The role of first responder is influenced by the awareness levels about ambulance services in society. 

The success of Supply chain of health care delivery system is largely influenced by the speed with which a call for help (the information) reaches a emergency response center (call center).  The most important member in the chain is the first responder. The first responder could be a passerby, an escort, a family member or whoever is willing and capable to communicate. 

In India pre- hospitalization services have not received enough attention. The aim of this article is to highlight this gap and urge fellow management researchers to work in this area.