Baseline Parameters for IT Transformation Strategy in Telco’s

During IT Transformation, the base lining technique is used while managing solution scope and requirements, and is defined as part of this specific task in the Business Analyst Body of Knowledge. A baseline is a view of the reviewed and agreed-upon requirements at a specific point in time.  A baseline is like a snapshot of the status and state of a project deliverable, after having a baseline state progress to those requirements can be recorded and tracked. According to Information Technology Infrastructure Library (ITILv2), Baselining is a Process by which the quality and cost effectiveness of a service is assessed, usually in advance to the service. Baselining usually includes a comparison of the service before and after the Change or analysis of trend information. The term Benchmarking is normally used if the comparison is made against other functions.  According to Project Management Professionals, Baseline is the value or condition against which all future measurements will be compared. A baseline is a fixed schedule, which represents the standard that is used to measure the performance of the project. A baseline provides a starting point from which a comparison can be made. It is conducted prior to the beginning of the intervention and is the point of comparison for monitoring and evaluation data. The bulk of baseline studies focus on the intended outcomes of a Program. They can also take into account secondary outcomes and assumptions, though these are not the primary emphasis.