Influence of Management Support on the Implementation of Enterprise Resource Planning System at KSC

The purpose of this paper was to examine the influence of management support on success of ERP implementation in KSC. The study used 35 respondents who were randomly selected based on the 10-30% rule of Mugenda and Mugenda (2004). A semi-structured questionnaire was used to collect the data. Data analysis was both qualitative and quantitative. The paper concludes that management had not been very supportive of ERP Implementation and that that management didn’t pay due attention to problems that rose during ERP implementation and that top management didn’t prioritize/emphasize ERP implementation.