ICTACT Journal on Management Studies

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Empirical Analysis on Effectiveness of Training Program Given to the New Employees Handling the Cafes at Cafe Coffee Day


Affiliations
1 Department of Master of Business Administration, VIT Business School, Vellore Institute of Technology, Chennai, India
     

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This article mainly focuses on the relationship between employee training and development program efficiency and employees’ performance. The aim of the study employee training and development practices followed in Café Coffee Day at Hyderabad. It gives idea about various training and development programs carried in Café Coffee Day, type of training provided to Coffee Day employees. It also focuses on training needs of a new employee and involvement in such type of training program. The objective of the study is to analyze the implementation of training and development practices Café Coffee Day and its impact on perception of employees which leads to performance improvement. It is observed that Café Coffee Day is following a systematic process in training and development practices create high job satisfaction level within employees. However, investment in training and development is generally regarded as good management practice to maintain appropriate expertise now and in the future.

Keywords

Training, Development, Involvement, Cafe Coffee Day, Employee Performance.
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  • Anis Atif, Ijaz Ur Rehman, Abdul Nasir and Nadeem Safwan, “Employee Retention Relationship to Training and Development: A Compensation Perspective”, African Journal of Business Management, Vol. 5, No. 7, pp. 2679-2685, 2011.

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  • Chris Obisi, “Employee Training and Development in Nigerian Organisation: Some Observations and Agenda for Research”, Australian Journal of Business and Management Research, Vol. 1, No. 9, pp. 82-94, 2011.

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  • Rebecca Grossman and Eduardo Salas, “The Transfer of Training: What Really Matters”, International Journal of Training and Development, Vol. 15, No. 2, pp. 103-120, 2011

  • Vimala Sanjeev Kumar and Hu Yanan, “A Study on Training Factors and Its Impact on Training Effectiveness in Kedah State Development Corporation, Kedah, Malaysia”, International Journal of Human Resource Studies, Vol. 1, No. 2, pp. 136-156, 2011.

  • Yves Chochard and Eric Davoine, “Variables Influencing the Return on Investment in Management Training Programs: A Utility Analysis of 10 Swiss Cases”, International Journal of Training and Development, Vol. 15, No. 3, pp. 225-243, 2011.


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  • Empirical Analysis on Effectiveness of Training Program Given to the New Employees Handling the Cafes at Cafe Coffee Day

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Authors

J. Bhavani
Department of Master of Business Administration, VIT Business School, Vellore Institute of Technology, Chennai, India

Abstract


This article mainly focuses on the relationship between employee training and development program efficiency and employees’ performance. The aim of the study employee training and development practices followed in Café Coffee Day at Hyderabad. It gives idea about various training and development programs carried in Café Coffee Day, type of training provided to Coffee Day employees. It also focuses on training needs of a new employee and involvement in such type of training program. The objective of the study is to analyze the implementation of training and development practices Café Coffee Day and its impact on perception of employees which leads to performance improvement. It is observed that Café Coffee Day is following a systematic process in training and development practices create high job satisfaction level within employees. However, investment in training and development is generally regarded as good management practice to maintain appropriate expertise now and in the future.

Keywords


Training, Development, Involvement, Cafe Coffee Day, Employee Performance.

References