Personal D2H Experience through Web Semantic Services

Today D2H services have become an integral part of our everyday life. Countries across the world have announced for their citizens to compulsorily adopt it which has drastically reduced the cable TV system. There is cutthroat competition in the market for D2H service providers. Today when customer satisfaction is key to the success of your business, technology which can help in enhancing the quality of D2H services provided to the customer and can provide better and more interactive interface to the customer will definitely boost up the business of any service provider. Web semantics is such an emerging web services technology which can really bring about a drastic improvement in D2H services experience of the customer as well the service provider. With the increase in the number of services it is highly complex to manage them, being able to understand the customer preferences. Whereas much of the work in Semantic web Services discovery concentrated on the functionalities of the services, contextual information, personal preferences and more generally personalisation are more challenging areas in the Semantic computing arena. Today understanding customer preferences and providing her the preferred services anytime anywhere is the mantra to success for any Service provider. To illustrate our requirements , in this position we cite one of several use cases that is based on some earlier work in the field of Web Services selection which aims at leveraging Semantic web services for D2H applications. The use cases are based on our work on D2HOnt - a Semantic toolbox to explore D2H user centred services on the semantic web . Our vision is to take full advantage of future complex service offerings on limited client devices and to handle the need for personalised service discovery in D2H environments.