Indira Management Review

The PDF file you selected should load here if your Web browser has a PDF reader plug-in installed (for example, a recent version of Adobe Acrobat Reader).

If you would like more information about how to print, save, and work with PDFs, Highwire Press provides a helpful Frequently Asked Questions about PDFs.

Alternatively, you can download the PDF file directly to your computer, from where it can be opened using a PDF reader. To download the PDF, click the Download link above.

Fullscreen Fullscreen Off


Autom a t i o n o f Human Re s o u rc e Management is the current trend in the business world. The implementation of the HR automation need to be researched to help the HR professionals to reap the benefits. However one of the critical dimension, namely the user satisfaction with portal technology, specifically the business-toemployee (b2e) portal that enable Electronic Human Resource Management (eHRM) implementation potential has not been studied adequately in prior research. In this paper, we propose a conceptual model for eHRM portal user satisfaction, which was derived froman extensive literature review of existing user satisfaction instruments and the eHRM portal. Nine dimensions of the eHRM portal user satisfaction were identified: Information Content, Ease of Use, Convenience ofAccess, Timeliness, Efficiency, Security, Confidentiality, Communication, and Layout. This model has been checked using users of a large organisation currently implementing the eHRM concepts to automate a few Human Resource Management activities and is found to be significantandvalid.

Keywords

Conceptual Model, User Satisfaction,eHRMportals,Employee Portals.
User
Notifications
Font Size