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Authors
Affiliations
1 IICMR, Pune - 411044, Maharashtra, IN
Source
Indira Management Review, Vol 13 (2019), Pagination: 45-52
Abstract
The automobile sector is also one of those sectors which play a significant role in growth of the economy. Today, growth of any industry is completely depended upon the service provided to their customers to fulfill their needs. Globalization has caused growth in the economy with the help of various business sectors. Consumer loyalty assumes an essential job as it manages clients and their needs. Today showcase is more clients in order and considered as the ruler by comprehension and investigating their desires and observations and afterward giving them best administration quality before deal and above all after deals. This research paper will offer all the necessary information and guidelines to become a flourishing entrepreneur of automobile service sectors.
Keywords
Customer Satisfaction, Expectations, Service Quality, Perceptions.
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References
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