Information Studies

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

A Socio-Semiotic Theory of Learning in ISO-Meetings


Affiliations
1 Dr. Garcia Meza is with the Institute Tecnologico y de Estudios Superiores de Monterrey, Department of Industrial Engineering, Monterrey, N. L., Mexico
     

   Subscribe/Renew Journal


The paper examines the interplay between meetings, learning and spatiality in organisational sellings, and proposes a theoretical model of organisational learning upon the tenets of the practice-based socio-semiotic approach to learning. The empirical work was done in an organisation in the public sector in Mexico; which at the time of this study, was undergoing a process of re-certification in ISO 9000. The regular meetings of the employees of the organization for the certification process served as sites of learning and know ledge gathering issues related to quality and ISO 9000, and its planned output was suggestions for quality improvement and problem solving.
User
Subscription Login to verify subscription
Notifications
Font Size

  • Bredo, Eric (1994) "Reconstructing Educational Psychology: Situated Cognition and Deweyian Pragmatism", Educational Psychologist, 29(1); p.23-35.

  • Brown, John Seely and Duguid, Paul (1991) "Organizational Learning and Communities-ofPractice: Toward a Unified View of Working, Learning, and Innovation", Organization Science, 2(1); pAO-51.

  • —, Collins, Allan & Duguid, Paul (1989) "Situated Cognition and the Culture of Learning", Educational Researcher, 18(1); p.32-42.

  • Chaiklin, Seth and Lave, Jean (Eds.) (1993) Understanding Practice - Perspectives on Activity and Context, New York: Cambridge University Press.

  • Cooren, Francois (1999) "Applying Socio-Semiotics to Organizational Communication: A New Approach", Management Communication Quarterly, 13(2); p.294-304.

  • — and Taylor, James R. (1997) "Organization as an Effect of Mediation: Redefining the Link between Organization and Communication", Communication Theory, 7(3); p.219-260.

  • Easterby-Smith, Mark (1997) "Disciplines of Organizational Learning: Contributions and Critiques", Human Relations, 50(9); p.1085-1113.

  • —, Crossan, Mary & Nicolini, Davide (2000) "Organizational Learning: Debates past. Present and Future", Journal of Management Studies, 37(6); p.783-796.

  • Garcia Meza, Carlos J. (2003) Learning, Meetings and Spatiality, unpublished PhD dissertation, ITESM, Mexico.

  • Giddens, Anthony (1984) The Constitution of Society, Berkeley: University of California Press.

  • Greeno, James G. (1997) "The Situativity of Knowing, Learning and Research", American Psychologist, 53(1); p.5-26.

  • Huber, G. P. (1991) "Organizational Learning: the Contributing Processes and the Literatures", Organization Science, 2; p.88-115.

  • Hutchins, Edwin (1995) Cognition in the Wild, Cambridge, MA: MIT Press.

  • Latour, Bruno (1993) "Ethnography of a 'High-tech' Case: About Aramis", in Lemonnier, P. (Ed) Technological Choices: Transformation in Material Cultures Since the Neolithic, London: Routledge.

  • — (1996) "On Interobjectivity", Mind, Culture and Activity, 3(2); p.228-245.

  • —(1999) Pandora's Hope: Essays on the Reality of Science Studies, Cambridge, MA: Harvard University Press.

  • Lave, Jean (1988) Cognition in Practice, Cambridge: Cambridge University Press.

  • —& Wenger, Etienne (1991) Situated Learning: Legitimate Peripheral Participation, Cambridge; Cambridge University Press.

  • Lemonnier, P. (Ed.) Technological Choices: Transformation in Material Cultures Since the Neolithic, London: Routledge.

  • Marton, Ference (1986) "Phenomenography - A Research Approach to Investigating Different Understandings of Reality", Journal of Thought, 21(3); p.28-49.

  • — & Booth, Shirley (1997) Learning and Awareness, Mahwah, NJ: Lawrence Erlbaum.

  • Maturana, H.R. and Varela, F.J. (1987) The Tree of Knowledge: The Biological Roots of human Understanding, Boston MA: Shambhalla Publications.

  • Miller, Danny (1996) "A Preliminary Typology of Organizational Learning: Synthesizing the Literature", Journal of Management, 22(3); p.485-505.

  • Polanyi, Michael (1964) Personal Knowledge: Towards a Post-Critical Philosophy, New York: Harper Torchbooks.

  • — (1969) Knowing and Being, Chicago IL: University of Chicago Press.

  • Schatzki, Theodore R. (1997) "Practices and Actions. A Wittgensteinian Critique of Bourdieu and Giddens", Philosophy of the Social Sciences, 27(3); p.283-308.

  • Sch'di, Donald (1983) 77?^ Reflective Practitioner: How Professionals Think in Action, New York: Basic Books.

  • Suchman, Lucy A. (1987) Plans and Situated Actions: The Problem of Human-Machine Communication, Cambridge: Cambridge University Press.

  • Tsang. E. W. K. (1997) "Organizational learning and the Learning Organization: A Dichotomy between Descriptive and Prescriptive Research", Human Relations, 50(1); p.73-89.

  • Tsoukas, H. (1992) "Ways of Seeing: Topographic and Network Representations in Organization Theory", Systems Practice 5(4); p.441-455.

  • Wcick, Karl L. (1993) "The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster", Administrative Science Quarterly, jh. p.628-652.

  • Weick, Karl E. and Roberts, Kartene H. (1993) "Collective Mind in Organizations: Heedfijl Interrelating on Flight Decks", Administrative Science Quarterly, 38; p.357-38I.

  • Wittgenstein, Ludwig (1953) Philosophical Investigations (Trans, by G. E. M. Anscombe), New York, NY: Macmillan.


Abstract Views: 317

PDF Views: 0




  • A Socio-Semiotic Theory of Learning in ISO-Meetings

Abstract Views: 317  |  PDF Views: 0

Authors

Carlos J. Garcia Meza
Dr. Garcia Meza is with the Institute Tecnologico y de Estudios Superiores de Monterrey, Department of Industrial Engineering, Monterrey, N. L., Mexico

Abstract


The paper examines the interplay between meetings, learning and spatiality in organisational sellings, and proposes a theoretical model of organisational learning upon the tenets of the practice-based socio-semiotic approach to learning. The empirical work was done in an organisation in the public sector in Mexico; which at the time of this study, was undergoing a process of re-certification in ISO 9000. The regular meetings of the employees of the organization for the certification process served as sites of learning and know ledge gathering issues related to quality and ISO 9000, and its planned output was suggestions for quality improvement and problem solving.

References