Jaipuria International Journal of Management Research

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Conceptualising the Linkages between E-Governance Initiatives and Value Creation for Citizens


Affiliations
1 The Maharaja Sayajirao University of Vadodara, Pratapgunj, Vadodara, Gujarat 390002, India
2 Department of Commerce & Business Management, The Maharaja Sayajirao University of Vadodara, Pratapgunj, Vadodara, Gujarat 390002, India
     

   Subscribe/Renew Journal


E-governance allows for government transparency. Government transparency allows the public to be informed about the government’s policies. What ails India is not e-governance deficit but governance-deficit. It is good governance that will propel and sustain economic growth in India. It is good governance that will open up new employment opportunities. Good governance can restore trust of citizens in governments and make governments accountable to them. Good governance is not given naturally in any system. It has to be nurtured by developing institutions of democracy. Good governance implies a framework that has wellbeing of the people as its focal point E-governance in India is an evolutionary phenomenon, and requires a change in the mind-set of all – citizen, executives and the government. This paper deals with the issues egovernance. Security is the main concern for the citizen. To be effective, e-government should be integrated within a holistic approach that includes a supportive and democratic leadership, a viable communication infrastructure, and qualified personnel to operate the new technology. The government needs to make significant investments in areas such as IT training, assessment and awareness. The need of the hour is to maintain a proper database of all the citizens and well developed infrastructure.

The strong political will power and the social acceptability of e-governance in urban as well as rural areas is required. From the study, it is clear that e-governance initiatives have been found successful in ensuring good governance. Despite various limitations e-governance has proved meritorious service to the people at large.


User
Subscription Login to verify subscription
Notifications
Font Size

  • Bhatnagar, S., & Singh, N. (2010). Assessing the impact of E-Government: A study of projects in India.

  • Singh, Y. (2012). E-governance: past, present and future in India. international journal of computer applications, 53 (7), pp. 36-48.

  • Yang, K. (2006). The effects of consumer perceived value and subjective norm on the adoption of mobile data services: a cross-cultural comparison of American and Korean. Ph.D. Thesis.

  • Preim R. L. (2007). A consumer perspective on value creation. Academy of Management Review, 32 (1), pp. 219-235.

  • Yang, K. (2006). The effects of consumer perceived value and subjective norm on the adoption of mobile data services: a cross-cultural comparison of American and Korean. Ph.D. Thesis.

  • Yu-Che., C. & Jun-Yi, H. (2009). Advancing E-governance: comparing Taiwan and the United States. Public Administration Review, 69, pp. S151-S158.

  • Dawes, S.S. (2008). The evolution and continuing challenges of e-governance. the Winter Commission report revisited: 21st century challenges confronting state and local governance and how performance can be improved. Public Administration Review, 68, pp. S86-S102.

  • Sreekumar, S. S. (2005). E-governance - the case of Andaman & Nicobar Islands. The Indian Journal of Political Science, 66 (2), pp. 329-340.

  • Kiran Prasad (2012). E-governance policy for modernizing government through digital democracy in India. Journal of Information Policy, 2, pp. 183-203.

  • Sumanjeet (2006). E-governance: an overview in the Indian context. The Indian Journal of Political Science, 67 (4), pp. 857-866.

  • Barthwal, C.P. (2003). E-governance for good governance. The Indian Journal of Political Science, 64, (3/4), pp. 285- 308.

  • D'agostino, M.J., Schwester, R., Carrizales, T. & Melitski, J. (2011). A study of e-government and e-governance: an empirical examination of municipal websites. Public Administration Quarterly, 35 (1), pp. 3-25.

  • Sangita, S. N. & Dash, B.C. (2005). Electronic governance and service delivery in India.

  • Bhatt, N. & Aggarwal, A (2011). E-governance policies & practices. Excel India Publishers, New Delhi, pp. 32-33.

  • Weerakkody, V., El‐Haddadeh, R. & Al‐Shafi, S. (2010). Exploring the complexities of e‐government implementation and diffusion in a developing country. Journal of Enterprise Information Management, 24, (2), pp. 172‐196.

  • Woodruff R. B. (1997). Customer Value: The next source for competitive advantage. Journal of The Academy Marketing Science, 25 (2), pp. 139-154.

  • Holbrook, M.B. (1982). The experiential aspects of consumption: consumer fantasies, feelings, and fun. Journal of Consumer Research, 9 (2), 132-140.

  • Kumbhar, M. (July 2012). Thesis Abstract, ‘A critical study of implication of E-Governance services for effective communication with special reference to citizens of Pune city’.

  • www.deity.gov.in, Accessed on 18/03/2017.

  • www.nisg.org, Accessed on 18/03/2017.


Abstract Views: 452

PDF Views: 1




  • Conceptualising the Linkages between E-Governance Initiatives and Value Creation for Citizens

Abstract Views: 452  |  PDF Views: 1

Authors

Parimal H. Vyas
The Maharaja Sayajirao University of Vadodara, Pratapgunj, Vadodara, Gujarat 390002, India
Mayank R. Mathur
The Maharaja Sayajirao University of Vadodara, Pratapgunj, Vadodara, Gujarat 390002, India
Parag Shukla
Department of Commerce & Business Management, The Maharaja Sayajirao University of Vadodara, Pratapgunj, Vadodara, Gujarat 390002, India

Abstract


E-governance allows for government transparency. Government transparency allows the public to be informed about the government’s policies. What ails India is not e-governance deficit but governance-deficit. It is good governance that will propel and sustain economic growth in India. It is good governance that will open up new employment opportunities. Good governance can restore trust of citizens in governments and make governments accountable to them. Good governance is not given naturally in any system. It has to be nurtured by developing institutions of democracy. Good governance implies a framework that has wellbeing of the people as its focal point E-governance in India is an evolutionary phenomenon, and requires a change in the mind-set of all – citizen, executives and the government. This paper deals with the issues egovernance. Security is the main concern for the citizen. To be effective, e-government should be integrated within a holistic approach that includes a supportive and democratic leadership, a viable communication infrastructure, and qualified personnel to operate the new technology. The government needs to make significant investments in areas such as IT training, assessment and awareness. The need of the hour is to maintain a proper database of all the citizens and well developed infrastructure.

The strong political will power and the social acceptability of e-governance in urban as well as rural areas is required. From the study, it is clear that e-governance initiatives have been found successful in ensuring good governance. Despite various limitations e-governance has proved meritorious service to the people at large.


References





DOI: https://doi.org/10.22552/jijmr%2F2018%2Fv4%2Fi1%2F170902