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Nykaa.com:Influencing Customers' through Social Persuasion Marketing


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1 Amity School of Business, Amity University, Noida, Uttar Pradesh 201313, India
     

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Our contemplations and activities are impacted by other individuals, regardless of whether we are latently watching their conduct or effectively agreeing to their solicitations. Persuasion is a type of social impact in which a group of people is purposefully urged to receive a thought, mentality, or game-plan by typical means. This paper expects to concentrate on social persuasion marketing adopted by Nykaa.com. Persuasion is a way to deal with outlining sites and web administrations which puts the accentuation on planning the webpage and informing to accomplishing the business targets of the website (Chaffey, 2015). Dr. Robert Cialdini considers the specialty of persuading and, as per his work; persuasion depends on six weapons that are hardwired into our social and intellectual personalities (Cialdini, 1984). The components attempted in this case study are reciprocity, commitment, social proof, authority, liking and scarcity. This paper can possibly assist both research and promoting practice and to efficiently target potential customers from a social gathering.
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  • Banerjee, D. (2017). 10 makeup tricks when you're running late. Retrieved from NykaaTv: https://www.youtube.com/watch?v=J2Sa7oVojNw
  • Bhel, S. (2016, July). Nykaa gained 50,000 unique visitors in a month via digital marketing. Retrieved from Digital Vidya: http://www.digitalvidya.com/blog/nykaa-gained-50k-in-month-digital-marketing/
  • Chaffey, D. (2015, April). Persusaion marketing. Retrieved from Smart Insights: http://www.smartinsights.com/persuasion-marketing/
  • Cialdini, D. R. (1984). Influence: the psychology of persuasion. New York: New York: Morrow.
  • Freebie. (2017, May). Spin The wheel Nykaa turn 5 contest win prize offer – free samples | Daily Free Giveaways | Lucky Draw. Retrieved from Freebies India: https://www.freebiesindia.org/spin-the-wheel-nykaa-turn-5-contest-win-prize-offer-free-samples-daily-free-giveaways-lucky-draw/
  • Ghakar, I. (2016, May). NYKAA to expand footprint in experiential marketing. Retrieved from Event FAQ's: http://www.eventfaqs.com/news/ef-12280/nykaa-to-expand-footprint-in-experiential-marketing-ceo-reveals-more
  • Karan. (2016, July). Nykaa.com a one stop destination for all the beauty and wellness products. Retrieved from Yosuccess: http://www.yosuccess.com/blog/nykaa-com-one-stop-destination-beauty-wellness-products/
  • Nykaa. (2017). Nykaa. Retrieved from Nykaa: https://www.facebook.com/MyNykaa
  • Nykaa. (2017). Spin the wheel. Retrieved from Nykaa.com: http://www.nykaa.com/spin-the-wheel-online-sale
  • Preety. (2016, September). How Nykaa used digital marketing to gain 50,000 visitors in just one month. Retrieved from Digiper Form: http://digiperform.com/nykaa-leveraged-digital-marketing-gain-50000-visitors-just-one-month/
  • Rediff. (2017, July). Why India loves a one-stop beauty store. Retrieved from Rediff: http://www.rediff.com/business/report/why-india-loves-a-one-stop-beauty-store/20170705.htm
  • Soni, M. E. (2017). Beauty book. Retrieved from Nykaa: http://www.nykaa.com/beauty-experts-online/found-lipstick-skin-tone/
  • Srinivasan, S. (2017, August). Nykaa is based on a great customer connect, a prudent business model . Retrieved from Economic Times: https://economictimes.indiatimes.com/small-biz/startups/nykaa-is-based-on-a-great-customer-connect-a-prudent-business-model/articleshow/60122906.cms

Abstract Views: 949

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  • Nykaa.com:Influencing Customers' through Social Persuasion Marketing

Abstract Views: 949  |  PDF Views: 1

Authors

Ruhi Sethi
Amity School of Business, Amity University, Noida, Uttar Pradesh 201313, India
Deepa Kapoor
Amity School of Business, Amity University, Noida, Uttar Pradesh 201313, India

Abstract


Our contemplations and activities are impacted by other individuals, regardless of whether we are latently watching their conduct or effectively agreeing to their solicitations. Persuasion is a type of social impact in which a group of people is purposefully urged to receive a thought, mentality, or game-plan by typical means. This paper expects to concentrate on social persuasion marketing adopted by Nykaa.com. Persuasion is a way to deal with outlining sites and web administrations which puts the accentuation on planning the webpage and informing to accomplishing the business targets of the website (Chaffey, 2015). Dr. Robert Cialdini considers the specialty of persuading and, as per his work; persuasion depends on six weapons that are hardwired into our social and intellectual personalities (Cialdini, 1984). The components attempted in this case study are reciprocity, commitment, social proof, authority, liking and scarcity. This paper can possibly assist both research and promoting practice and to efficiently target potential customers from a social gathering.

References





DOI: https://doi.org/10.22552/jijmr%2F2018%2Fv4%2Fi1%2F170911