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People’s Participation and Public Service Delivery:A Review of Issues and Determinants


Affiliations
1 Chandragupt Institute of Management, Patna Phaneeshwarnath Renu Hindi Bhawan, Chajjubagh, Patna-800001, India
2 Department of Humanities and Social Sciences, Indian Institute of Technology Kharagpur, Kharagpur-721302, India
     

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People’s participation as a complementary development instrument carries enormous significance for public service delivery. Over time, it has evolved with different formsand created various democratic spaces for effective planning and monitoring at the grass-ischolar_main level. The present study, reviewing the literature, attempts to analyse evolving concepts and implications of participation in the development process, discusses the role of invited and popular space, identifies determining factors of participation and examines the impact of participation on public service delivery. The study establishes that participation remains crucial for efficient and transparent service delivery and is being increasingly accepted as a development paradigm.

Keywords

Clientelism, Elite Capture, Invited Space, Participation, Popular Space, Public Service Delivery, Women’s Participation.
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  • People’s Participation and Public Service Delivery:A Review of Issues and Determinants

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Authors

Debabrata Samanta
Chandragupt Institute of Management, Patna Phaneeshwarnath Renu Hindi Bhawan, Chajjubagh, Patna-800001, India
Narayan Chandra Nayak
Department of Humanities and Social Sciences, Indian Institute of Technology Kharagpur, Kharagpur-721302, India

Abstract


People’s participation as a complementary development instrument carries enormous significance for public service delivery. Over time, it has evolved with different formsand created various democratic spaces for effective planning and monitoring at the grass-ischolar_main level. The present study, reviewing the literature, attempts to analyse evolving concepts and implications of participation in the development process, discusses the role of invited and popular space, identifies determining factors of participation and examines the impact of participation on public service delivery. The study establishes that participation remains crucial for efficient and transparent service delivery and is being increasingly accepted as a development paradigm.

Keywords


Clientelism, Elite Capture, Invited Space, Participation, Popular Space, Public Service Delivery, Women’s Participation.