Open Access Open Access  Restricted Access Subscription Access

Understanding Psychological Contract:Long-Term Investment for Business Sustainability


Affiliations
1 Department of Commerce and Business Management, Integral University, Lucknow, India
 

Business sustainability is the body of knowledge which include knowledge of proven traditional practices that are widely applied, along with knowledge of innovative and advanced practices yet that has seen only 0f limited use. Sustainable businesses take a long-term view of profitability. For this the one more important concept emerges in HRM is of Psychological contract. This paper describes the psychological contract at the workplace, which results from the successful execution of work by collaborative efforts. The purpose of the study is to understand the importance of psychological contract in organization for both employer as well as employee and its implication in managing sustainable business. Structured questionnaire is used to collect information regarding employee’s attitude towards their work profile and their organization from the selected private sector companies of Lucknow region. Each response has been measured on ‘Five-Point Likert Scale’ and the interpretation has been done on the basis of ranking method. Study reveals that when employees’ expectations were fulfilled it tends to create relational contract and which ultimately results in high work performance. This will became a significant factor of sustainable business. Findings of this study can be used for maintaining healthy relationship with the employees which becomes long term investment for a sustainable business. The scope of this paper can be extended to explore and analyze the workplace effectiveness empirically.

Keywords

Psychological Contract, Business Sustainability, Implication, Effective Performance.
User
Notifications
Font Size

  • Bal, P and De Lange, Annet and Jansen, Paul and Velde, Mandy. (2008). Psychological contract breach and job attitudes: A meta-analysis of age as a moderator. Journal of Vocational Behavior. 72. 143-158. 10.1016/j.jvb.2007.10.005.
  • Bal, P. M., de Cooman, R., and Mol, S. T. (2013), ‗Dynamics of Psychological Contracts with Work Engagement and Turnover Intention: The Influence of Organizational Tenure‘, European Journal of Work and Organizational Psychology, 22(1), 107-122.
  • Colbert, Barry A; Kurucz, Elizabeth C. HR. Human Resource Planning; New York Vol. 30, Iss. 1, (2007): 21-29.
  • Curwen, R. The Psychological Contract. Retrieved from http://cdn.auckland.ac.nz/assets/psych/about/ourpeople/documents/Rosie%20Curwen%20%20The%20Psychological%20Contract%20-%20White%20Paper.pdf
  • Guest, D. E., and Conway, N. (1997). Employee motivation and the psychological contract. (Issues in People Management No. 21). London: Institute of Personnel and Development.
  • Joshy, L. M., Srilatha, S. ―Psychological contract violation and its impact on intention to quit: A study of employees of public sector and old generation private sector banks in India.ǁ Asian Journal Of Management Research 274. Volume 2 Issue 1, 2011.
  • Millward, L. J., and Hopkins, L. J. (1998). Psychological contracts, organizational and job commitment. Journal of Applied Social Psychology, 28, 1530-1556.
  • Morrison, E. W. and Robinson S.L., ―When Employees Feel Betrayed: A Model Of How Psychological Contract Violation Develops.ǁ Acad Manage Rev January 1, 1997 22:1 226-256.
  • Nadin, S.J., and Williams, C.C. (2012), ‗Psychological Contract Violation Beyond an Employees' Perspective: The Perspective of Employers,‘ Employee Relations, 34, 110–125.
  • Matthijs Bal, P., Chiaburu, D.S., Paul, G.W., Jansen, (2010) "Psychological contract breach and work performance: Is social exchange a buffer or an intensifier?", Journal of Managerial Psychology, Vol. 25 Issue: 3, pp.252-273, https://doi.org/10.1108/02683941011023730.
  • Patrick, H. A., "Psychological contract and employment relationship."The Icfai University Journal of Organizational Behavior 7.4 (2008): 7-24.
  • Robinson, S. L., and Rousseau, D. M. (1994). Violating the psychological contract: Not the exception but the norm. Journal of Organizational Behavior, 15(3), 245–259.
  • Robinson, S. L. "Trust and breach of the psychological contract."Administrative science quarterly (1996): 574-599.
  • Rousseau, D. M. (1990). New hire perceptions of their own and their employer‘s obligations: A study of psychological contracts. Journal of Organizational Behavior, 11, 389-400.
  • Rousseau, D. M. (2000). Psychological contract inventory: Technical report. Pittsburgh, PA: Carnegie Mellon University.
  • Rousseau, D.M. Employ Response Rights J (1989) 2: 121. https://doi.org/10.1007/BF01384942
  • Rousseau, D.M. (1990). New Hire Perceptions of Their Own and Their Employer‘s Obligations: Study of Psychological Contracts. Journal of Organizational Behavior. 11. 389 - 400. 10.1002/job.4030110506.
  • Rousseau, D.M. (2000). Psychological Contract Inventory Technical Report.
  • Turnley, W. H., Bolino, M. C., Lester, S. W., and Bloodgood, J. M. 2003. The impact of psychological contract fulfillment on the performance of in-role and organizational citizenship behaviors. Journal of Management, 2: 187-206.
  • Turnley, William, H., and Feldman, D. C., "The impact of psychological contract violations on exit, voice, loyalty, and neglect." Human relations 52.7 (1999): 895-922.
  • Zhao, H., Wayne, S. J., Glibkowski, B. C., and Bravo, J. (2007). The impact of psychological contract breach on work-related outcomes: A meta-analysis. Personnel Psychology, 60, 647-680.

Abstract Views: 219

PDF Views: 148




  • Understanding Psychological Contract:Long-Term Investment for Business Sustainability

Abstract Views: 219  |  PDF Views: 148

Authors

Kainat Akhtar Usmani
Department of Commerce and Business Management, Integral University, Lucknow, India
Farhina Sardar Khan
Department of Commerce and Business Management, Integral University, Lucknow, India

Abstract


Business sustainability is the body of knowledge which include knowledge of proven traditional practices that are widely applied, along with knowledge of innovative and advanced practices yet that has seen only 0f limited use. Sustainable businesses take a long-term view of profitability. For this the one more important concept emerges in HRM is of Psychological contract. This paper describes the psychological contract at the workplace, which results from the successful execution of work by collaborative efforts. The purpose of the study is to understand the importance of psychological contract in organization for both employer as well as employee and its implication in managing sustainable business. Structured questionnaire is used to collect information regarding employee’s attitude towards their work profile and their organization from the selected private sector companies of Lucknow region. Each response has been measured on ‘Five-Point Likert Scale’ and the interpretation has been done on the basis of ranking method. Study reveals that when employees’ expectations were fulfilled it tends to create relational contract and which ultimately results in high work performance. This will became a significant factor of sustainable business. Findings of this study can be used for maintaining healthy relationship with the employees which becomes long term investment for a sustainable business. The scope of this paper can be extended to explore and analyze the workplace effectiveness empirically.

Keywords


Psychological Contract, Business Sustainability, Implication, Effective Performance.

References