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The Role of Digital Financial Services in Improving Financial Inclusion in Sub- Saharan Africa


Affiliations
1 Associate Professor, EM LYON Business School, France, France
2 Research Assistant, EM LYON Business School, France, France
3 Research Assistant, EM LYON Business School, France, France
     

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Over the past two decades, the use of information and communication technology (ICT) has led to greater penetration of financial products and services in un-served and underserved regions of the world. Based on a comprehensive literature review, this paper traces the evolution of digital financial services (DFS) in the Sub- Saharan Africa, a region with low financial inclusion, and the impact of DFS on financial inclusion. It also compares the pertinent indicators of financial inclusion between Sub- Saharan Africa and the rest of the world, and also discusses the four stages of the DFS market development framework.

Keywords

Financial Inclusion, Digital Financial Services, Sub-saharan Africa
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  • The Role of Digital Financial Services in Improving Financial Inclusion in Sub- Saharan Africa

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Authors

Mohit Anand
Associate Professor, EM LYON Business School, France, France
Lucie Francoise
Research Assistant, EM LYON Business School, France, France
Alice Rullier-Maugue
Research Assistant, EM LYON Business School, France, France

Abstract


Over the past two decades, the use of information and communication technology (ICT) has led to greater penetration of financial products and services in un-served and underserved regions of the world. Based on a comprehensive literature review, this paper traces the evolution of digital financial services (DFS) in the Sub- Saharan Africa, a region with low financial inclusion, and the impact of DFS on financial inclusion. It also compares the pertinent indicators of financial inclusion between Sub- Saharan Africa and the rest of the world, and also discusses the four stages of the DFS market development framework.

Keywords


Financial Inclusion, Digital Financial Services, Sub-saharan Africa

References