Consumer Awareness to Protect Internet Users-A Scenario

This Paper focuses on the “encouragement” approach which communication has taken. This is because in order for QoS initiatives to be meaningful to consumers the information must keep pace with changing technological and market developments. The communication providers are best placed to provide the relevant QoS indicators in a timely fashion. However, the ability to provide meaningful data does not necessarily mean that communication providers will be willing to provide it without regulatory intervention. As competition increases, there are clear incentives for providers with a high quality of service to produce and promote timely and accessible QoS information for consumers. Conversely there is no economic incentive for those providers offering a low quality of service to do the same. The trends are likely to affect both the type and quality of the services offered in the market. For example, with some routine Internet activities such as web browsing and email all that is normally required is sufficient bandwidth. The IP-protocol should not as rule experience any difficulty with delay, jitter etc. However as consumers demand more interactive functions such as conversations and video-conferencing, a low level of end-to-end delay and jitter, low packet loss, and a guaranteed bandwidth are all needed to ensure standards are maintained.