Competency Mapping of the Correctional Officers of West Bengal Correctional Service

Competency is strategic factor determinant for organizational development. A number of Indian organizations have attempted to use competency modeling as a part of human resource management function in the last three decades. The emphasis of this research is on designing a model to assist for the determination of the competency factors and formulation of training for the Correctional Officers of West Bengal Correctional Service. For the purpose of the study, a tailor made, close-ended questionnaire with Likert five point scales was prepared. Data were collected from 110 Correctional Officers on the basis of stratified random sampling method where each experienced group consists with at least 30 respondents, on their self-perception about the factors of job itself and environment of the correctional home. Data analysis revealed that with the variation of experience Managerial Skills and Team Relationship vary significantly.