Mobile Banking in India-An Empirical Study in the City of Hyderabad

With evolving technology, banks are harnessing the power of innovation to provide a better banking experience to the customers. Mobile Banking will allow customers to view their account statements, transactions and even make payments through their mobile handsets. Next Generation banking solutions are already evolving and very soon there will be more user friendly applications and faster services. Banks will benefit from lower costs and Customers will reap the benefits of faster technology, convenience and ease of banking. It s important to understand the 4 R's - Run rate, Risk, Regulation and Reputation with respect to mobile banking in this context.