Tool for Measuring ‘Quality in Use’ for Websites of Punjabi and Hindi Newspapers: PH.WUQT

Quality is difficult to define and measure. ISO 25010 standard describes the model 'quality in use' for evaluating the usability quality of software. In this research a tool based on ISO 25010 standard has been developed specifically to test 'Quality in Use' for websites of Punjabi and Hindi newspapers. The attributes that affect the usability quality are recognized and arranged in a questionnaire format in preparation for data collection. The data analysis can be conducted by using some statistical tool on the weighted dataset, where the rating for a question for each respondent can be multiplied by its perceived importance. The tool developed can be used to obtain feedback that can help understand, control, improve and make predictions about websites of newspapers in other languages also.