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Authors
Affiliations
1 Centre Training and Placement, NIT, Jalandhar, IN
2 Department of Industrial and Production Engineering, NIT, Jalandhar, IN
Source
Research Cell: An International Journal of Engineering Sciences, Vol 13 (2014), Pagination: 230-237
Abstract
The aim of the using the technique of cost of quality is to reduce non-conformance costs i.e internal failure cost & external failure cost by investing in conformance costs i.e. prevention cost & appraisal cost. The prevention activities are undertaken to identify & rectify the ischolar_main cause of defect. System dynamics has been used to study the effect of investment in the prevention & appraisal activities w.r.t. time. This will help to calculate the time required for the return on the investment and the change in the total cost of quality over a period of time. This will enable the management of the organization to understand how the prevention & appraisal activities affect the failure costs. It has been found that Prevention is better investment as compared to appraisal. When compared over a period of time internal failure cost and external failure cost reduce with the increase in prevention cost.
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