International Journal of Computer and Information Technology

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Towards Human Activity-Based Interactive Communication Systems’ Design in Higher Learning Institutions


Affiliations
1 Information Systems and Technology Department–College of Informatics and Virtual Education University of Dodoma, UDOM Dodoma,, Tanzania, United Republic of
2 Department of Computer Science and Engineering –College of Informatics and Virtual Education University of Dodoma, UDOM Dodoma,
 

The power of human computer interaction in interactive systems’ design processes is unimaginable as it determines their usability. However, these design processes encounter several challenges which make most of the designed interactive systems, notably in higher learning institutions fail to suitably satisfy targeted users’ needs despite the fact that they are normally designed based on their requirements. This study begins by exploring the challenges facing main communication and interaction means used in Tanzania higher learning institutions. The study then provides a review of challenges related to key research areas associated with interactive systems’ design. Based on the reviewed challenges, authors combined design science research with activity theory to come up with suited techniques through which user-involved interactive communication frameworks needed for suitable design of human activity-based interactive communication systems’ can be obtained. Based on that approach, authors came up with a suited four phase Design Science Research methodology to be used in designing of applicable frameworks. In its first phase and following a crucial user-centred design process, authors were able to come up with a Human-Activity Design Centred Framework for capturing most of the users’ needs in the design process through activities performed as well as a Human Factors’ Approach to interactive communication systems design in HLIs’.

Keywords

Human-Computer Interaction, Interactive Systems, Users’ satisfaction, Interaction Design, Design Science Research, Activity Theory, Human Factors’.
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  • Towards Human Activity-Based Interactive Communication Systems’ Design in Higher Learning Institutions

Abstract Views: 189  |  PDF Views: 88

Authors

Anthony Mwombeki
Information Systems and Technology Department–College of Informatics and Virtual Education University of Dodoma, UDOM Dodoma,, Tanzania, United Republic of
Leornard Mselle
Department of Computer Science and Engineering –College of Informatics and Virtual Education University of Dodoma, UDOM Dodoma,
Nima Shidende
Information Systems and Technology Department–College of Informatics and Virtual Education University of Dodoma, UDOM Dodoma,, Tanzania, United Republic of

Abstract


The power of human computer interaction in interactive systems’ design processes is unimaginable as it determines their usability. However, these design processes encounter several challenges which make most of the designed interactive systems, notably in higher learning institutions fail to suitably satisfy targeted users’ needs despite the fact that they are normally designed based on their requirements. This study begins by exploring the challenges facing main communication and interaction means used in Tanzania higher learning institutions. The study then provides a review of challenges related to key research areas associated with interactive systems’ design. Based on the reviewed challenges, authors combined design science research with activity theory to come up with suited techniques through which user-involved interactive communication frameworks needed for suitable design of human activity-based interactive communication systems’ can be obtained. Based on that approach, authors came up with a suited four phase Design Science Research methodology to be used in designing of applicable frameworks. In its first phase and following a crucial user-centred design process, authors were able to come up with a Human-Activity Design Centred Framework for capturing most of the users’ needs in the design process through activities performed as well as a Human Factors’ Approach to interactive communication systems design in HLIs’.

Keywords


Human-Computer Interaction, Interactive Systems, Users’ satisfaction, Interaction Design, Design Science Research, Activity Theory, Human Factors’.

References