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Impact of Digitalization on Select Banks
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An economy is said to be cashless where the transaction of money is in the digital form other than cash. Demonetization brought a massive radical change in the transaction mode in the general public, and the positive side to it is our nation took a greater leap towards a cashless economy. The present study focused on the impact of technology on select banks with respect to transactions pertaining to online digital transactions and their contribution towards business per employee of respective banks and to assess the impact of 3G/4G communication technology on select banks with respect to transactions pertaining to credit and debit cards, NEFT, RTGS, mobile phone based transactions, and ECS and their contribution towards business per employee of respective banks.
Keywords
Digitalization, Cashless Economy, Demonetization, Debit Cards, Credit Cards, Mobile Bank, RTGS
O1, O31, O33, O38
Paper Submission Date : July 27, 2018 ; Paper sent back for Revision : November 5, 2018 ; Paper Acceptance Date : November 17, 2018
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