Occupational Stress and Burnout in Healthcare:Case Studies

Healthcare sector has always been an area of interest among researchers. The healthcare staff is physically and emotionally so exhausted that it results in occupational stress and hence burnout. The present study was conducted on a sample of 600 healthcare professionals from the private hospitals of Delhi, NCR. The sample included nursing, support staff (security, pharmacy, front office, housekeeping, and dietetics/food and beverages staff) and doctors with equal number of male and female participants. The occupational stress index and Maslach Burnout Inventory-Human Service Survey were the measures used in the study. The case studies revealed immense pressure, workload and sufferings of the healthcare professionals.