Indian Journal of Industrial Relations: Economics & Social Dev.

Arunima Shrivastava ¹, Pooja Purang ²

Affiliations
1 Development Dimensions International, Mumbai, IN
2 Department of Humanities & Social Sciences, Indian Institute of Technology, Bombay, IN

Abstract

Age, gender, tenure, and race are some of the demographics that influence employee perceptions and behavior in an organization. Employees of diverse groups differ in terms of their needs, values, and expectations. They bring different perspectives in to the work-environment. They also differ in their perceptions of fairness. Organizational differences in terms of structure, practices, and policies also play a critical role in shaping peoples perception of fairness. It is becoming a challenge for organizations to address these differences in a manner that leads to minimal conflict among different groups. The present study examined the effect of demographic variable, age on the perception of fairness of performance appraisal system using regression analysis.

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Arunima Shrivastava ¹, Pooja Purang ¹

Affiliations
1 IIT Bombay, Powai, Mumbai, IN

Abstract

This study examines fairness perceptions of performance appraisals in the fast changing Indian banking sector. The mediating role of performance appraisal satisfaction on the relationship between justice perceptions and job satisfaction has been investigated using a cross-sectional study with 340 respondents. The findings highlight that satisfaction with the appraisal process is guided by perceptions of fairness and this further impacts the job satisfaction. The findings emphasize the importance of employee perceptions and consequent reactions that shape employee outcomes versus the intent and design of HR systems. For ensuring success of the HR systems organizations need to incorporate regular assessments of employee perceptions and reactions as despite best efforts employee perceptions can vary from management intent.

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