Refine your search
Collections
Co-Authors
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z All
Gaan, Niharika
- Impact of Emotional Labour on Teaching Effectiveness: A Study of Higher Education in India
Abstract Views :263 |
PDF Views:0
Authors
Affiliations
1 Gittaratan International Business Studies, Rohini, NewDelhi, IN
1 Gittaratan International Business Studies, Rohini, NewDelhi, IN
Source
Indian Journal of Industrial Relations: Economics & Social Dev., Vol 47, No 4 (2012), Pagination: 673-684Abstract
Emotional Labour plays a significant role in the transformed system of higher education where in role of the academician is that of a service provider. Seminal work has been done in the area of Emotional Labour and its impact on teaching effectiveness in Indian context. This paper aims at investigating the impact of Emotional Labour on teaching effectiveness. Deep and surface acting are significantly explaining the teaching effectiveness. On the contrary automatic and variety of display are not predicting the teaching effectiveness significantly. Besides, factor analysis was performed to develop the scale on teaching effectiveness. The implications of results are discussed in detail.
References
- Adelmann, P. K. (1995), “Emotional Labour as a Potential Source of Job Stress”, in Sauter, S. L. & Murphy, L. R. (Eds.), Organizational Risk Factors for Stress, American Psychological Association, Washington DC.
- Arbuckle, J. L. Q. (1997), Amos Users’ Guide Version 3.6, Small Waters Corporation, Chicago.
- Ashforth, B. E. & Humphrey, R. H. (1993), “Emotion in the Workplace: A Reappraisal”, Human Relations, 48(2): 97-125.
- Bagilhole, B. & Goode, J. (1998), “The ‘Gender Dimension’ of Both the ‘Narrow’ and ‘Broad’ Curriculum in UK Higher Education: Do Women Lose Out in Both”? Gender and Education, 10(4): 445-58.
- Bellas, M. L. (1999), “Emotional Labour in Academia: The Case of Professors”, The Annals of the American Academy of Political and Social Science, 561: 96-110
- Bentler, P. M. & Bonett, D. G. (1980), “Significance Tests and Goodness of Fit in the Analysis of Covariance Structures”, Psychological Bulletin, 88: 588-606
- Best, R. G., Downey, R. G. & Jones, R. (1998), Job Burnout: A Dysfunctional Conse quence of Contextual Performance, A Working Paper.
- Brotheridge, C. & Grandey, A. (2002), “Emotional Labor and Burnout: Comparing Two Perspectives on People Work”, Journal of Vocational Behaviour, 60: 17-39.
- Gaan, N. (2011), “Development of Emotional Labour Scale in Indian Context”, Vision, 15(1): 40-48.
- Gibbs, P., (2001), “Higher Education as a Market: A Problem or Solution?” Studies in Higher Education, 26(1): 85-94.
- Glover, H., Ohlde, C., Silver, S., Packard, P., Goodnick, P. & Hamlin, C. L. (1994), “Vulnerability Scale: A Preliminary Report of Psychometric Properties”, Psychological Reports, 75: 1651-68.
- Goffman, E. (1959), The Presentation of Self in Everyday Life, Anchor Books, New York.
- Grandey, A. (1998), “Emotional Labour: A Concept and its Correlates”, Paper Presented at the 1st Conference on Emotions in Organizational Life, San Diego.
- Harris, L. C. (2002), “The Emotional Labour of Barristers: An Exploration of Emotional Labour by Status Professionals”, Journal of Management Studies, 39(4): 553-84.
- Hochschild, A. R. (1983), The Managed Heart: Commercialization of Human Feeling, University of California Press, Berkeley, CA.
- Hort, L., Barrett, M. & Fullop, L. (2001), Doing Hard Labor: Gendered Emotional Labour in Academic Management”, available at www.mngt.waikato.ac.nz/ejrot/cms conference/ 2001/Papers/Gender/Hort
- Kruml, S. M. & Geddes, D. (1998), “Exploring the Dimensions of Emotional Labour: The Heart of Hochschild’s Work”, Paper Presented at the Annual Meeting of the Academy of Management, San Diego, CA.
- Mann, S. (1997), “Emotional Labour in Organizations”, Leadership & Organization Development Journal, 18(1): 4-12.
- Morris, J. A. & Feldman, D. C. (1996), “The Dimensions, Antecedents and Consequences of Emotional Labour,” Academy of Management Review, 21: 986-1010
- Naring, G., Briet, M. & Brouwers, A. (2006), “Beyond Demand Control: Emotional Labour and Symptoms of Burnout in Teachers”, Work & Stress, 20(4): 303-15.
- Nunnally, J. C. & Bernstein, H. (1994), Psychometric Theory, 3rd Edition, McGraw Hill, New York.
- Rafaeli, A. (1989), “When Cashiers Meet Customers: An Analysis of the Role of Supermarket Cashiers”, Academy of Management Journal, 32: 245-73.
- Rafaeli, A. & Sutton, R. I. (1987), “Expression of Emotion as Part of the Work Role”, Academy of Management Review, 12(1): 23-37.
- Sachs, J. & Blackmore, J. (1998), “You Never Show You Can’t Cope: Women in School Leadership Roles Managing Their Emotions”, Gender and Education, 10(3): 265-79.
- Smith, P. (1992), The Emotional Labour of Nursing, Macmillan, London.
- Strongan, K. & Wright, S. (2008), “The Emotional Labour of Accountancy”, Pacific Accounting Review, 20(2): 102-06.
- Sutton R. I (1991), “Maintaining Norms about Expressing Emotions: The Case of Bill Collectors”, Administrative Science Quarterly, 36: 255-68.
- Tolich, M. B. (1993), “Alienating and Liberating Emotions at Work: Supermarket Clerks’ Performance of Customer Servic”, Journal of Contemporary Ethnography, 22(3): 361- 81.
- Van Maanen J. & Kunda, G. (1989), “Real Feelings: Emotional Expression and Organizational Culture”, in Cummings, L. L. & Staw, B. M (Eds.), Research in Organizational Behaviour, 2: 43-103
- Wharton A. S. (1993),”The Affective Consequences of Service Work: Managing Emo tions on the Job”, Work and Occupations, 20(2) 205-232
- White Paper (2003), The Future of Higher Education, available at www.dfes.gov.uk/ highereducation/hestrategy/foreword.shtml
- Willmott, H. (1995), “Managing the Academics: Commodification and Control in the Development of University Education in the UK”, Human Relations, 4(9): 993-1114.
- Zapf, D. (2002), “Emotion Work and Psychological Well-Being: A Review of the Literature and Some Conceptual Considerations”, Human Resource Management Review, 12(2): 237-68.
- Zerbe, W. J. (2000), “Emotional Dissonance and Employee Well-Being”, in Ashkanasy N M, Hartel C E J and Zerbe W J (Eds.), Emotions in the Workplace: Research, Theory and Practice, Quorum/Greenwood, Westport CT.
- Universal Endorsement of Values & Impact on Employee Engagement
Abstract Views :165 |
PDF Views:0
Authors
Affiliations
1 Management Development Institute, Murshidabad, IN
1 Management Development Institute, Murshidabad, IN
Source
Indian Journal of Industrial Relations: Economics & Social Dev., Vol 51, No 3 (2016), Pagination: 502-515Abstract
This paper examines the impact of cultural values on employee engagement and the interaction effects of the former on the latter. The study is based on a statistical analysis of survey data from India, USA, UK, Germany, Ecuador, Denmark, France, Switzerland, and China collected online via the web survey system. The findings reveal that power distance has a negative impact on employee engagement. On the contrary, values like collective individualism, in-group collectivism and assertiveness have a positive impact on employee engagement. The remaining five cultural dimensions showed an insignificant relationship towards employee engagement.- On Passion & Sustainable Leadership:Personal & Organizational Outcomes in India
Abstract Views :147 |
PDF Views:0
Authors
Affiliations
1 MDI, Murshidabad, IN
2 Xavier University, Bhubaneswar, IN
1 MDI, Murshidabad, IN
2 Xavier University, Bhubaneswar, IN
Source
Indian Journal of Industrial Relations: Economics & Social Dev., Vol 54, No 3 (2019), Pagination: 541-552Abstract
The study aims to elicit a process model to enhance the understanding of the relationship between work passion and the fourth dimension of burnout i.e. organizational cynicism. It explains the mediating role of perceived sustainable leadership and psychological well-being in the process model. A survey of 232 employees working in diverse industries in India was conducted. Structural equation modeling was performed to test the anticipated process model of work passion. The findings reveal that the hypothesized relationship between work passion and turnover intention was supported. Sustainable leadership partially mediates between passion and cynicism and acts as an inhibitor toward cynicism. On the contrary, cynicism partially mediates between sustainable leadership and turnover intention and acts as a facilitator.References
- Andersson L (1996), “Employee Cynicism: An Examination Using a Contract Violation Framework”, Human Relations, 49(11): 1395-1418.
- Avey, J.B., Hughes, L.W., Norman, S.M.& Luthans, K.W., (2008), “Using Positivity, Transformational Leadership and Empowerment to Combat Employee Negativity”, Leadership & Organization Development Journal,29(2): 110-26,
- Baron, Reuben M. & David A. Kenny (1986), “Moderator Mediator Variables Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations”, Journal of Personality and Social Psychology, 51(6): 1173–82.
- Bedeian, A. G. (2007), “Even if the Tower is ‘ivory’, It Is not White Understanding the Consequences of Faculty Cynicism”, Academy of Management Learning & Education, 6(1): 9-32.
- Carbonneau, N., Vallerand, R. J., Fernet, C. & Guay, F. (2008), “The Role of Passion for Teaching in Intrapersonal and Interpersonal Outcomes”, Journal of Educational Psychology, 100(4): 977-87.
- Deci, E.L. & Ryan, R. M. (2000), “Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions”, Contemporary Educational Psychology, 25(1): 54-67.
- Davies, B. (2008), Developing Sustainable Leadership, Hawker Brownlow Education Publisher
- Dean, J. W. Jr., Brandes, P. & Dharwadkar, R. (1998), “Organizational Cynicism”, .Academy of Management Review, 22(2): 341-52.
- Hargreaves, A. & D. Fink (2006), Sustainable Leadership, Jossey Bass, San Francisco.
- Houlfort, N., Philippe, F., Vallerand, R. J. &Ménard, J. (2014), “On Passion as Heavy Work Investment and Its Consequences”, Journal of Managerial Psychology, 29(1): 25-45
- Hu, L. & Bentler, P. M. (1998), “Fit Indices in Covariance Structure Modeling: Sensitivity to under-parameterized Model Misspecification”, Psychological Methods, 3(4): 424- 53.
- Huppert, F.A., (2009), “PWB: Evidence Regarding its Causes and Consequences”, Applied Psychology: Health & Well-being, 1(2): 137-64.
- Huy, Q.N. (2002), “Emotional Balancing of Organizational Continuity and Radical Change: the Contribution of Middle Managers”, Administrative Science Quarterly, 47(1): 31–69.
- Kiefer, T. (2004), “Towards an Integrated Model for Understanding Antecedents and Consequences of Negative Emotions in Ongoing Change” Paper presented at 4th International Conference on Emotions in Organizational Life, London, UK.
- Little, T. D., Cunningham, W. A., Shahar, G. & Widaman, K. F. (2002), “To Parcel or Not to Parcel: Exploring the Question, Weighing the Merits”, Structural Equation Modeling, 9(2): 151–73.
- McCann, J. T. & Holt, R. A. (2010), “Servant and Sustainable Leadership: Analysis in the Manufacturing Environment”, International Journal of Management Practice, 4(2):134-48.
- Piko, B.F. (2006), “Burnout, Role Conflict, Job Satisfaction and Psychosocial Health among Hungarian Health Care Staff: A Questionnaire Survey”, International Journal of Nursing Studies, 43(3): 311–18.
- Ryan, R. M. & Connell, J. P. (1989), “Perceived Locus of Causality and Internalization: Examining Reasons for Acting in Two Domains”, Journal of Personality and Social Psychology, 57(5): 749–61.
- Ryff, C. D. & Keyes, L. M. (1995), “The Structure of PWB Revisited”, Journal of Personality and Social Psychology, 69(4): 719– 27.
- Shrivastava, P., Ivanaj, V., Ivanaj, S. (2012), “Sustainable Development and the Arts’, International Journal of Technology Management, 60(1): 23-43.
- Spehar, I., Forest, J., Stenseng, F. (2016), “Passion for Work, Job Satisfaction, and the Mediating Role of Belongingness”, Scandinavian Journal of Organizational Psychology, 8(1): 17-26.
- Spreitzer, G., Porath, C.L., Gibson, C.B. (2012). “Toward Human Sustainability: How to Enable More Thriving at Work”, Organizational Dynamics, 41(2): 155–62.
- Stoeber, J., Childs, J.H., Hayward, A. & Feast , A. R. (2011), “Passion and Motivation for Studying: Predicting Academic Engagement and Burnout in University Students”, Educational Psychology, 31(4): 513–28
- Vallerand R.J., Paquet, Y., Philippe, F.L., Charest, J. (2010a), “On the Role of Passion in Burnout: A Process Model”, Journal of Personality, 78(1): 289-312.
- Vallerand, R.J. (2010b), “On Passion for Life Activities: The Dualistic Model of Passion”, in M.P.Zigarmi,D.& Roberts,T.P.(2012), “Leader Values as Predictors of Employee Affect and Work Passion Intentions” Journal of Modern Economy and Management, 1(1): 1-32.
- Vallerand, R. J., & Houlfort, N. (2003), “Passion at Work: Toward a New Conceptualization”, inVallerand, R. J., Blanchard, C., Mageau, G. A., Koestner, R., Ratelle, C. F., Marolais, “les Passions de l’ame: on Obsessive and Harmonious Passion” Journal of Personality and Social Psychology, 85(4): 756–67.
- Vallerand, R. J., Rousseau, F. L., Grouzet, F. M. E., Denis, A., Grenier, S. & Blanchard, C. B. (2006), “Passion in Sport: A Look at Determinants and Affective Experiences”, Journal of Sport & Exercise Psychology, 28: 454–78.
- Vallerand, R. J., Ntoumanis, N., Philippe, F. L., Lavigne, G., Carbonneau, N.& Bonneville, A. (2008), “On Passion and Sports Fans: A Look at Football”, Journal of Sport Sciences, 26(12): 1279–93.
- Vallerand, R. J., Salvy, S. J., Mageau, G. A., Elliot, A. J., Denis, P., Grouzet, F. M. E. & Blanchard, C. B. (2007), “On the Role of Passion in Performance”, Journal of Personality, 75(5): 505–33.
- Mitigating Turnover among Millennials: Catalytic Role of Passion, Well-being, Cynicism & Organizational Citizenship Behaviors
Abstract Views :171 |
PDF Views:0
Authors
Affiliations
1 Faculty Member (HR/OB), Chairperson (MDP & Consultancy), Management Development Institute Murshidabad, West Bengal, IN
1 Faculty Member (HR/OB), Chairperson (MDP & Consultancy), Management Development Institute Murshidabad, West Bengal, IN