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Agrawal, Rakesh K.
- Examining Intercultural Sensitivity in the Indian Context
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1 Department of Human Resource and Organization Behavior at Indian Institute of Management Kashipur, IN
1 Department of Human Resource and Organization Behavior at Indian Institute of Management Kashipur, IN
Source
Indian Journal of Industrial Relations: Economics & Social Dev., Vol 55, No 1 (2019), Pagination: 135-152Abstract
The purpose of this study is to empirically examine Chen and Starosta’s five-factor model of Intercultural Sensitivity in the Indian context and assess the factors that affect Indian’s Intercultural Sensitivity in a workplace. In the process the study reproduces a valid scale. Results indicate that Chen and Starosta’s fivefactor model did not fit in the Indian context. The study proposed a three-factor model based on 14 of the 24 items Intercultural Sensitivity Scale (ISS) formulated by Chen and Starosta. The Indian Intercultural Sensitivity (IIS) model proposed as an alternative exhibited high internal consistency, reliability, and validity and indicates better fit with Indian culture.
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