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Manickam, M.
- Customer Satisfaction towards the Landline Service Provided by Bharat Sanchar Nigam Limited (BSNL) Telecom
Authors
Source
International Journal of Innovative Research and Development, Vol 3, No 2 (2014), Pagination:Abstract
The study entitled “Analyze the Customers Satisfaction Level towards the landline service provided by BSNL is undertaken to analyze the customer satisfaction level. Each and every activities starts and ends with customer in this competitive business scenario. So customer satisfaction is important to every organization. The research study conducted is descriptive in nature and the sample size used for this study is 200. Both primary and secondary data are collected to meet the requirements.
For collecting the data a structured questionnaire method is used as an instrument. The questionnaire is based on multiple choices, open ended and close ended questions. The study is mainly based on the primary data and the required primary data were collected through the structured questionnaire from the two hundred sample respondents who were selected through the simple random sampling method. In this study Simple Percentage Analysis, Weighted Average Method, Chi-Square is used to interpret the data collected. And this study reveals that the overall satisfaction level is good and few areas of dissatisfaction are also identified and relevant suggestion are given to improve the service of BSNL.
Keywords
Customers, Bharat Sanchar Nigam Limited (BSNL) Land line and Statistical AnalyzedFull Text
- On Shimura Correspondence for Non-cusp forms of Half-Integral Weight
Authors
1 R.K.M Vivekananda College, Chennai 600 004, IN
Source
Journal of the Ramanujan Mathematical Society, Vol 23, No 3 (2008), Pagination: 211–222Abstract
In this paper we construct a generalization of Cohen- Eisenstein series which generates the space of Eisenstein series in Kohnen plus space M+ k+1/2 (Γ0(4N)) of weight k + 1/2 on Γ0(4N) (k ≥ 2 an integer, N ≥ 1 an odd integer). Using these new Eisenstein series we extend the Shimura-Kohnen correspondence given by the maps 𝓁D, where (−1)kD >0 and D is a fundamental discriminant.
- On Taylor Expansion of Jacobi Forms of Half-Integral Weight
Authors
1 R.K.M. Vivekananda College, Chennai 600 004, IN
Source
Journal of the Ramanujan Mathematical Society, Vol 23, No 2 (2008), Pagination: 167–182Abstract
In this paper we generalize the Taylor development map for Jacobi forms of half-integral weight and obtain its adjoint map with respect to the Petersson scalar product. We observe that the study of the Taylor development in the case of half-integral weight Jacobi forms gives several interesting identities. Finally, we show how the Taylor development map occurs in a connection between theta series of degree 2 and degree 1. As a consequence, we prove that Maass space of degree 2 contains theta series if and only if k = 4 ork = 8.- On Saito-Kurokawa Correspondence of Degree Two for Arbitrary Level
Authors
1 Department of Mathematics, RKM Vivekananda College, Chennai-600 004, IN
2 Harish-Chandra Research Institute, Chhatnag Road, Jhusi, Allahabad-211 019, IN
Source
Journal of the Ramanujan Mathematical Society, Vol 17, No 3 (2002), Pagination: 149–160Abstract
In this paper, we obtain the Saito-Kurokawa correspondence for Eisenstein series and cusp forms of degree two and arbitrary level.