Table of Contents
Vol 8, No 2 (2013)
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Articles
Does Service Orientation Matter to Employees Performance in the Hospitality Industry: The Mediating Role of LMX | ||
Chia-Dai Yen, Doresses Liu | ||
Vol 8, No 2 (2013), Pagination: 3-11 | ||
ABSTRACT |
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Abstract Views: 241 | PDF Views: 0 |
An Empirical Study to Assess Moderating Impact of Crm Dimensions on Service Quality Perception- Tourist Satisfaction-destination Loyalty Link | ||
Arup Kumar Baksi, Bivraj Bhusan Parida, Nibir Khawash | ||
Vol 8, No 2 (2013), Pagination: 12-37 | ||
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Abstract Views: 401 | PDF Views: 0 |
An Analytical Study of the Websites of Industry Integrated Hotel Management Institutes in India | ||
Ashish Dahiya, Shelley Duggal | ||
Vol 8, No 2 (2013), Pagination: 54-70 | ||
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Abstract Views: 459 | PDF Views: 0 |