Vol 8, No 2 (2013)

Table of Contents

Vol 8, No 2 (2013)

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Articles

Does Service Orientation Matter to Employees Performance in the Hospitality Industry: The Mediating Role of LMX
Chia-Dai Yen, Doresses Liu
 Vol 8, No 2 (2013), Pagination: 3-11
ABSTRACT |  PDF     Abstract Views: 243  |  PDF Views: 0
An Empirical Study to Assess Moderating Impact of Crm Dimensions on Service Quality Perception- Tourist Satisfaction-destination Loyalty Link
Arup Kumar Baksi, Bivraj Bhusan Parida, Nibir Khawash
 Vol 8, No 2 (2013), Pagination: 12-37
ABSTRACT |  PDF     Abstract Views: 403  |  PDF Views: 0
An Analytical Study of the Websites of Industry Integrated Hotel Management Institutes in India
Ashish Dahiya, Shelley Duggal
 Vol 8, No 2 (2013), Pagination: 54-70
ABSTRACT |  PDF     Abstract Views: 460  |  PDF Views: 0