Journal of Organization and Human Behaviour

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Assessing Job Stress: Development of an Inventory and Relationship with Managers’ Intention to Stay


Affiliations
1 Department of Management Studies, SNDT Women’s University, Mumbai, Maharashtra, India
     

   Subscribe/Renew Journal


In order to ascertain the specific causes of job stress, it is important to measure it accurately. The present paper made a modest attempt to develop a job stress inventory through factor-analytic approach. Two-hundred-and-seventy-six practicing managers from various companies took part in the study, answering the initial pool of 66 items of job stress of which finally 38 items were retained under five meaningful factors, such as distressful and agonizing job feelings, perceived neglect and fear of supervisors, fear of attrition, stressful work conditions, insecurity, etc. The psychometric properties of items and Cronbach’s Alpha Reliabilities calculated for subscale were quite satisfactory, ranging from .95 to .80. The Pearson’s correlation coefficient with subscales and intention to stay were found to be negative. The findings suggest that stressed managers are not satisfied and are inclined to leave the organization at the very first opportunity, resulting in their inability to contribute to organization’s potential and productivity.

Keywords

Job Stress, Intention to Stay, Mental and Physical Disturbance, Stressful Work, Agonizing Job Feelings.
Subscription Login to verify subscription
User
Notifications
Font Size

  • D’Amanto, A., & Herzfeldt, R. (2008). Learning orientation, organizational commitment and talent retention across generations: A study of European managers. Journal of Managerial Psychology, 23(8), 929–953. Retrieved from https://doi.org/10.1108/02683940810904402.

  • Angelica, S. M., Bignotto, M. M., & Lipp, M. E. N. (2015). Stress and quality of life: The influence of some personal variables, 20, 73–81.

  • Black, J. S., & Stevens, G. K. (1989). The influence of the spouse on American expatriate adjustment and intent to stay in Pacific Rim overseas assignments. Journal of Management, 15, 529–544.

  • Bothma, F. C., & Roodt, G. (2013). The validation of the turnover intention scale. South Africa Journal of Human Resource Management, 11(1), 507−519. Retrieved from http://dx.doi. org/10.4102/sajhrm. v11i1.507

  • Brief, A. P., & Aldag, R. J. (1976). Correlates of role indices. Journal of Applied Psychology, 61, 469–472.

  • Brook, A. (1973). Mental stress at work. The Practitioner, 210, 500–506.

  • Bytyqi, F., Reshani, V., & Hasani, V. (2010). Work stress, job satisfaction and organizational commitment among public employees before privatization. European Journal of Social Sciences, 18(1).

  • Cameron, K. S., & Quinn, R. E. (2011). Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework (3rd ed.). San Francisco: Jossey-Bass.

  • Cropanzano, R., Rupp, D.E., & Byrne, Z.S. (2003). The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. Journal of Applied Psychology, 88(1), 160–169.

  • Ferreira, S. D. (2015). Measured the satisfaction of health professionals: An application in the Grouping of Health Centers Feira-Arouca. Rev Port Public Health, 33(2), 188–198.

  • Greene, W. A., Goldstein, S., & Moss, A. J. (1972). Psychosocial aspects of sudden death: A preliminary report. Archives of Internal Medicine, 729,725–731.

  • Igharia, I., & Greenhaus, J. (1992). The career advancement prospects of managers and professionals. Decision Sciences, 23(2), 478–500

  • Ivancevich, J. M., & Matteson, M. T. (1980b). Optimizing human resources: A case for preventive health and stress management. Organizational Dynamics Fall, 1980, 5–25.

  • Ivancevich, J. M., & Matteson, M. T. (1980a). Stress and work. Glenview, II1.: Scott, Foresman,

  • Jerrold, S. G. (2002). Administration of stress (6th ed.). Manole, Romania.

  • Judge, T. A., Boudreau, J. W., & Bretz, R. D. (1994). Job and Life Attitudes of Male Executives. Journal of Applied Psychology, 79, 767–782.

  • Kahn, R. L., & Byosiere, P. (1992). Stress in organizations. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (2nd ed., Vol. 3, pp. 571–650). Palo Alto, CA: Consulting Psychologists Press.

  • Katz, D., & Kahn, R. L. (1978). The social psychology of organizations (2nd ed.). New York: Wiley.

  • Kavanagh, J. (2005). Stress and Performance: A Review of the Literature and Its Applicability to the Military. Technical Report.

  • Mandrick, K., Peysakhovich, V., Rémy, F., Lepron, E., & Causse, M. (2016). Neural and psychophysiological correlates of human performance under stress and high mental workload. Biological Psychology, 121, 62–73.

  • Kim, S. W., Price, J. L., Mueller, C. W., & Watson, T. W. (1996). The determinants of career intent among physicians at a U.S. Air Force hospital. Human Relations, 49(7), 947–976.

  • Kumar, D., & Govindarajo, N. S. (2014). Instrument Development “Intention to Stay Instrument” (ISI). Asian Social Science, 10(12), 149–169.

  • Lambert, E. G., Hogan, N. L., Camp, S. D., & Ventura, L. A. (2006). The impact of work–family conflict on correctional staff: A preliminary study. Criminology and Criminal Justice, 6(4), 371–387.

  • Layne, C. M., Hohenshil, T. H., & Singh, K. (2001). The Relationship of Occupational Stress, Psychological Strain, & Coping Resources to the Turnover Intentions of Rehabilitation Counselors.

  • Lindström, K., Elo, A-L., Skogstad, A., Dallner, M., Gamberale, F., Hottinen, V., Knardahl, S., & Ørhede, E. (2000). User’s guide for the QPSN ordic. General Nordic Questionnaire for Psychological and Social Factors at Work. Nordic Council of Ministers, Copenhagen. Nord 2000:603.

  • Liu, B., Liu, J., & Hu, J. (2010). Person-organization fit, job satisfaction, and turnover intention: An empirical study in the chinese public sector. Social Behavior and Personality: An International Journal, 38, 615–625

  • Longo, L. (2015) A defeasible reasoning framework for human mental workload representation and assessment. BehavInfTechnol, 34,758–786.

  • Mahmood, M. H., Coons S. J., Guy, M. C., & Pelletier, K. R. (2010). Development and testing of the workplace stressors assessment questionnaire. Journal of Occupational and Environmental, 52, 1192–200.

  • Malagris, L. E. N., & Fiorito, A. C. C. (2015). Stress level evaluation of technicians from the health area. Studies Psych., 23, 391–398.

  • Matos, A. S., & Jacome, J. C. (1998) Stress. Journal of Psycho Analysis, 4, 691–698.

  • Matthews, G., Reinerman-Jones, L. E., Barber, D. J., & Abich, J. (2014). The psychomet-rics of mental workload multiple measures are sensitive but divergent. Human Factors,57, 125–143.

  • Mowday, R.T., Koberg, C. S., & McArthur A. W. (1984). The psychology of the withdrawal process: A cross-validation test of mobley’s intermediate linkages model of turnover in two samples. Academy of Management Journal, 27(1), 79–94.

  • Pereira, M. S. (2014). Burnout in physicians and nurses: Amulticenter quantitative study in palliative care units in Portugal. MagazNursi Refer, 3, 55–64.

  • Pejtersen, J. H., Kristensen, T. S., Borg, V., & Bjorner, J. (2010). The second version of the Copenhagen psychosocial questionnaire. Scandinavian Journal of Public Health, 38, 8–24.

  • Price, J., & Mueller, C. (1986). Handbook of organizational measurement. Marshfield, MA: Pitman.

  • Robbins, S., Davenport, M., Anderson, J., Kliewer, W., Ingram, K., & Smith, N. (2002). Motivational determinants and coping and academic behavior mediators of first year college adjustment: A prospective study. Psychological Bulletin, 130(2), 261–88

  • Rui, A., & Esteves, G. A. (2014). Stress, Cognitive assessment and adaptation to work in the class of nursing,4, 27–35.

  • Selye, H. (1976). Stress in health and disease. Butterworth’s Inc. Boston, MA.

  • Serra, V. A. (2011) The stress in every day life, 3th, national distributor of books, LDA, Coimbra, Dinalivro.

  • Setar, S., Buitendach, J., & Kanengoni, H. (2015). The moderating role of psychological capital in the relationship between job stress and the outcomes of incivility and job involvement amongst call centre employees. SA Journal of Industrial Psychology, 41(1).

  • Sims, H. P., Szilagyi, A. D., & Keller, R. T. (1976). The measurement of job characteristics. Academy of Management Journal, 19, 195–212.

  • Tett, R. P., & Meyer, J. P. (1993). Job satisfaction, organizational commitment, turnover intention, and turnover: Path analyses based on meta-analytic findings. Personnel Psychology, 46, 259–293.

  • Trindade, L. L., & Lautert, L. (2010) Syndrome of burnout among the workers of the Strategy of health of the family. Rev Esc Enferm, 44, 274–279.

  • Villanueva, D., & Djurkovic, N. (2009). Occupational stress and intention to leave among employees in small and medium enterprises. International Journal of Stress Management, 16(2), 124–37.

  • Williams, A. (2003). Job Stress, Job Satisfaction, and Intent to Leave Employment among Maternal-Child Health Nurses. Thesis submitted to The Graduate College of Marshall University. In partial fulfillment of the Requirements for the Degree of Master’s of Science in Nursing

  • Wynne, R., Clarkin, N., & McNieve, A. (1993). The experience of stress amongst Irish nurses – main report. Work Research Centre, Dublin.

  • Yang, Y., Liu, Y. H., Liu, J. Y., & Zhang, H. F. (2015). The impact of work support and organizational career growth on nurse turnover intention in China. International Journal of Nursing Sciences, 2(2), 134–139.

  • Young, M. S., & Stanton, N. A. (2002). Malleable attentional resources theory: A new explanation for the effects of mental underload on performance. Human Factors, 44, 365–375.


Abstract Views: 402

PDF Views: 0




  • Assessing Job Stress: Development of an Inventory and Relationship with Managers’ Intention to Stay

Abstract Views: 402  |  PDF Views: 0

Authors

Meera Shanker
Department of Management Studies, SNDT Women’s University, Mumbai, Maharashtra, India

Abstract


In order to ascertain the specific causes of job stress, it is important to measure it accurately. The present paper made a modest attempt to develop a job stress inventory through factor-analytic approach. Two-hundred-and-seventy-six practicing managers from various companies took part in the study, answering the initial pool of 66 items of job stress of which finally 38 items were retained under five meaningful factors, such as distressful and agonizing job feelings, perceived neglect and fear of supervisors, fear of attrition, stressful work conditions, insecurity, etc. The psychometric properties of items and Cronbach’s Alpha Reliabilities calculated for subscale were quite satisfactory, ranging from .95 to .80. The Pearson’s correlation coefficient with subscales and intention to stay were found to be negative. The findings suggest that stressed managers are not satisfied and are inclined to leave the organization at the very first opportunity, resulting in their inability to contribute to organization’s potential and productivity.

Keywords


Job Stress, Intention to Stay, Mental and Physical Disturbance, Stressful Work, Agonizing Job Feelings.

References