Open Access
Subscription Access
Open Access
Subscription Access
The Impact of Friendship at the Workplace on Teachers Organisational Commitment and Turnover Intentions in Higher Education Institutions
Subscribe/Renew Journal
Teachers of today spend a big portion of their lives at work. As a result, friendships grow between/among them at work. Previous research has found that workplace friendship serves a range of beneficial roles for both individuals and companies. Increased communication, respect, security, and trust among colleagues are facilitated by workplace friendships. In the education business, these rewarding benefits have significant ramifications for employees’ job-related results. Many academics have looked into the various aspects that influence organisational commitment (OC). Only few studies have looked at the impact of workplace friendship on both organisational commitment and turnover intentions. Thus, the purpose of this research was to look at the direct impact of friendship at workplace on teacher organisational commitment and turnover intentions. A total of 98 teachers from higher education institutions in Mathura participated in the study. The data collected was analysed using regression analysis. This research gives useful insights into how educational institutions might strengthen organisational commitment and lower turnover intentions by developing workplace friendship, by stressing the influence of workplace friendship on organisational commitment and teacher’s turnover intentions.
Keywords
Friendship, Turnover, Commitment, Teacher, Workplace
Subscription
Login to verify subscription
User
Font Size
Information
- Allan, G. (1996). Kinship and friendship in modern Britain. USA: Oxford University Press.
- Baran, B. E., Shanock, L. R., & Miller, L. R. (2012). Advancing organizational support theory into the twentyfirst century world of work. Journal of Business and Psychology, 27(2), 123-147.
- Becker, H. S. (1960). Notes on the concept of commitment. American Journal of Sociology, 66(1), 32-40.
- Berman, E. M., West, J. P., & Richter, Jr, M. N. (2002). Workplace relations: Friendship patterns and consequences (according to managers). Public Administration Review, 62(2), 217-230.
- Caplan, R. D., & Jones, K. W. (1975). Effects of work load, role ambiguity, and type A personality on anxiety, depression, and heart rate. Journal of Applied Psychology, 60(6), 713.
- Connell, J., Gough, R., McDonnell, A., & Burgess, J. (2014). Technology, work organisation and job quality in the service sector: An introduction. Labour & Industry: A Journal of the Social and Economic Relations of Work, 24(1).
- Den Dulk, L., Groeneveld, S., Ollier-Malaterre, A., & Valcour, M. (2013). National context in work-life research: A multi-level cross-national analysis of the adoption of workplace work-life arrangements in Europe. European Management Journal, 31(5), 478-494.
- Hackman, J. R., & Lawler, E. E. (1971). Employee reactions to job characteristics. Journal of Applied Psychology, 55(3), 259.
- Hobfoll, S. E., & Lerman, M. (1988). Personal relationships, personal attributes, and stress resistance: Mothers’ reactions to their child’s illness. American Journal of Community Psychology, 16(4), 565-589.
- House, J. S., Umberson, D., & Landis, K. R. (1988). Structures and processes of social support. Annual Review of Sociology, 14(1), 293-318.
- Hsieh, A. T., & Yang, S. S. (2011). The impact of workplace friendship on organizational identification-job satisfaction and group cohesiveness as mediator variables. Journal of Humanities and Social Sciences, 7(1), 77-90.
- Jeffrey, K. S., Charles, M. F., & Rajan, V. (1989). Exploring salesperson turnover: A causal model. Journal of Business Research, 18(1), 305-308.
- Karbo, K. (2006). Friendship: The laws of attraction the formula for making and keeping a lasting friendship. Psychology Today-New York-, 39(6), 90.
- Koukoulaki, T. (2010). New trends in work environment New effects on safety. Safety Science, 48(8), 936-942.
- Kram, K. E., & Isabella, L. A. (1985). Mentoring alternatives: The role of peer relationships in career development. Academy of Management Journal, 28(1), 110-132.
- Kramer, M. W., & Sias, P. M. (2014). Interpersonal communication in formal organizations. In C. R. Berger (Ed.), Interpersonal Communication (pp. 467-492). De Gruyter Mouton.
- Mao, H. Y. (2006). The relationship between organizational level and workplace friendship. The International Journal of Human Resource Management, 17(10), 1819-1833.
- Markiewicz, D., Devine, I., & Kausilas, D. (2000). Friendships of women and men at work: Job satisfaction and resource implications. Journal of Managerial Psychology.
- Mayo, E. (1949). Hawthorne and the western electric company. The Social Problems of an Industrial Civilisation, 1-7.
- Meyer, J., & Allen, N. (1991). Una conceptualización de tres componentes del compromiso organizacional. Human Resource Management Review, 1, 61-98.
- Miller, H. E., Katerberg, R., & Hulin, C. L. (1979). Evaluation of the Mobley, Horner, and Hollingsworth model of employee turnover. Journal of Applied Psychology, 64(5), 509.
- Mobley, W. H. (1977). Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology, 62(2), 237.
- Morrison, R. L. (2004). Informal relationships in the workplace: Associations with job satisfaction, organisational commitment and turnover decisions. New Zealand Psychological Society, 33(3), 114-128.
- Morrison, R. L. (2006, July). All friends are not created equal. An evaluation of the workplace friendship scale: Is there ecological validity in measuring the “Prevalence of Friends” at work. In Australian Centre for Research in Employment and Work (ACREW) Conference (1-4 July).
- Socially Responsive, Socially Responsible Approaches to Employment and Work, Monash University Prato Centre, Italy.
- Nielsen, I. K., Jex, S. M., & Adams, G. A. (2000). Development and validation of scores on a twodimensional workplace friendship scale. Educational and Psychological Measurement, 60(4), 628-643.
- Pillemer, J., & Rothbard, N. P. (2018). Friends without benefits: Understanding the dark sides of workplace friendship. Academy of Management Review, 43(4), 635-660.
- Quinlan, M. (2012). The ‘pre-invention’of precarious employment: The changing world of work in context. The Economic and Labour Relations Review, 23(4), 3-24.
- Shellenbarger, S. (2000). An overlooked toll of job upheavals: Valuable friendships. Wall Street Journal, 12.
- Sias, P. M., Heath, R. G., Perry, T., Silva, D., & Fix, B. (2004). Narratives of workplace friendship deterioration. Journal of Social and Personal Relationships, 21(3), 321-340.
- Song, S. H. (2006). Workplace friendship and employees’ productivity: LMX theory and the case of the Seoul city government. International Review of Public Administration, 11(1), 47-58.
- Stiglbauer, B., Selenko, E., Batinic, B., & Jodlbauer, S. (2012). On the link between job insecurity and turnover intentions: Moderated mediation by work involvement and well-being. Journal of Occupational Health Psychology, 17(3), 354.
- Teimouri, M. (2011). Relationship between workplace friendship and organizational commitment (Doctoral dissertation, Universiti Putra Malaysia).
- Ting, S. C., & Ho, M. H. (2017). The influence of workplace friendship, job involvement, and organizational identification on job performance: Administrative staffs of private science and technology universities in South Taiwan as an example. International Journal of Humanities and Social Sciences, 9(6), 46-57.
- Yang, J., Xie, H., & Zhuang, Y. (2011). The process competence of knowledge management and corporate growth. International Journal of Industrial Engineering, 18(8).
Abstract Views: 233
PDF Views: 0