Prabandhan: Indian Journal of Management

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Implementation Issues of Total Quality Management in Higher Education


Affiliations
1 Scholar CQMS,Mechanical Engineering Department, Jadavpur University, Kolkata,West Bengal, India
2 Professor and Coordinator Center for Quality Management System, Jadavpur University, Kolkata,West Bengal, India
     

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Quality has become one of the most important competitive strategic tools, and many organizations have realized that it is a key for developing products and services that support continuing success. Quality systems are designed to set a clear direction for organizations to follow; enabling understanding and involvement of employees proceeding towards a common goal.
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  • Implementation Issues of Total Quality Management in Higher Education

Abstract Views: 219  |  PDF Views: 0

Authors

Debaprayag Chaudhuri
Scholar CQMS,Mechanical Engineering Department, Jadavpur University, Kolkata,West Bengal, India
Sadhan Kumar Ghosh
Professor and Coordinator Center for Quality Management System, Jadavpur University, Kolkata,West Bengal, India

Abstract


Quality has become one of the most important competitive strategic tools, and many organizations have realized that it is a key for developing products and services that support continuing success. Quality systems are designed to set a clear direction for organizations to follow; enabling understanding and involvement of employees proceeding towards a common goal.


DOI: https://doi.org/10.17010/pijom%2F2010%2Fv3i6%2F61094