Prabandhan: Indian Journal of Management

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Impact of Fluid Team Performance on Strategic HRM : An Empirical Study in the Organized Retail Sector of West Bengal


Affiliations
1 Associate Professor, School of Management & Social Science, Haldia Institute of Technology, Haldia - 721 657, West Bengal, India
2 Assistant Professor, Department of Business Administration, Haldia Institute of Management, Haldia - 721 657, West Bengal, India
     

   Subscribe/Renew Journal


Background : The growth of the organized retail sector is exponential. Hence, a huge boost has been observed in the demand of the organized retail segment. This demand could be met with the utilization of the fluid teams as they consist of various team members who have a rich knowledge pool from diverse fields which could be assembled under a singular structure by the human resource department.

Purpose : This study attempted to examine the impact of identified relevant factors on the fluid team performance and consequently on the effectiveness of HRM strategies through structural modeling.

Research Methodology : Primary data were collected from the various employees working in several retail stores. Secondary data were collected from various research articles wherein similar studies have been conducted. Various statistical tools like exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modeling (SEM) were executed in this study by using SPSS 23 and AMOS 23 software.

Findings : Various factors such as Creative Process, Inflexible Communication Process, Conflict Management Process, and Team Management Process had a positive impact on the fluid team performance which led to effective HRM strategies.

Research Limitations : This study was limited to the area of West Bengal, India. The outcomes may vary in the global context. This research basically lays the foundation of future research in this field.

Managerial Implications : Fluid teams could be proven to be very helpful in terms of the achievement of the organization’s goal by selecting the most influencing factors pertaining to strategic decision making.


Keywords

Fluid Team, Strategic HRM, Team Performance, Organized Retail Sector.

JEL Classification: C120, C310, C380, M100, O150.

Paper Submission Date: October 29, 2019; Paper Sent Back for Revision: March 10, 2020; Paper Acceptance Date: March 15, 2020.

User
Subscription Login to verify subscription
Notifications
Font Size

  • Ancona, D.G., & Caldwell, D.F. (1998). Rethinking team composition from the outside in. In D. H. Gruenfeld (ed.), Research on managing groups and teams : Composition (Vol. 1, pp. 21–37). Stamford, CT: JAI.

  • Argote, L., Ingram, P., Levine, J. M., & Moreland, R.L. (2000). Knowledge transfer in organizations : Learning from the experience of others. Organizational Behavior and Human Decision Processes, 82(1), 1– 8.

  • Arrow, H., & McGrath, J. E. (1995). Membership dynamics in groups at work: A theoretical framework. Research in Organizational Behavior, 17(1), 373-411.

  • Bandura, A. (1997). Self-efficacy: The exercise of control. New York : Freeman.

  • Bohn, R. (2000). Stop fighting the fires. Harvard Business Review, 78(4), 83-91.

  • Brass, D. J. (1995). A social network perspective on human resource management. Research in Personnel and Human Resources Management, 13, 39-79.

  • Campion, M. A., Papper, E. M., & Medsker, G. J. (1996). Relations between work team characteristics and effectiveness: A replication and extension. Personnel Psychology, 49, 429-452.

  • Chen, G., & Bliese, P. D. (2002). The role of different levels of leadership in predicting self- and collective efficacy : Evidence for discontinuity. Journal of Applied Psychology, 87(3), 549-556.

  • Edmondson, A. C., & Nembhard, I. M. (2009). Product development and learning in project teams : The challenges are the benefits. The Journal of Product Innovation Management, 26(2), 123-138.

  • Field, A. P. (2009). Discovering statistics using SPSS & sex and drugs and rock 'n' roll. London : Sage.

  • Fisher, M. L., & Ittner, C. D. (1999). The impact of product variety on automobile assembly operations : Empirical evidence and simulation analysis. Management Science, 45(6), 771-786.

  • Frei, F. X. (2006). Breaking the trade-off between efficiency and service. Harvard Business Review, 84(11), 92-101.

  • Fuchs, V. (1968). The service economy. New York : Columbia University Press.

  • Gruenfeld, D. H., Mannix, E. A., Williams, K. Y., & Neale, M. A. (1996). Group composition and decision making: How member familiarity and information distribution affect process and performance. Organizational Behavior and Human Decision Processes, 67(1), 1-15.

  • Guzzo, R.A., & Shea, G.P. (1992). Group performance and intergroup relations in organizations. In M. D. Dunnette & L. M. Hough (eds.), Handbook of industrial and organizational psychology (pp. 269-313). Consulting Psychologists Press.

  • Hair, J., Black, W., Babin, B., & Anderson, R. (2010). Multivariate data analysis (7th ed.). Upper Saddle River, NJ, USA : Prentice-Hall, Inc.

  • Hightower, R. T., Warkentin, M. E., Sayeed, L., & McHaney, R. (1998). Information exchange in virtual work groups. In, The virtual workplace (pp. 199 –216). Hershey, PA: Idea Publishing Group.

  • Huckman, R. S., Staats, B. R., & Upton, D. M. (2009). Team familiarity, role experience, and performance: Evidence from Indian software services. Management Science, 55(1), 85-100.

  • Jehn, K. A., Northcraft, G. B., & Neale, M. A. (1999). Why differences make a difference : A field study of diversity, conflict, and performance in workgroups. Administrative Science Quarterly, 44(4), 741-763.

  • Joshi, A., Sunny, N., & Vashisht, S. (2017). Recent trends in HRM : A qualitative analysis using AHP. Prabandhan: Indian Journal of Management, 10(10), 41 –52. https://dx.doi.org/10.17010/pijom/2017/v10i10/118814

  • Katz, R. (1982). The effects of group longevity on project communication and performance. Administrative Science Quarterly, 27(1), 81-104.

  • Klimoski, R., & Mohammed, S. (1994). Team mental models : Construct or metaphor ? Journal of Management, 20(2), 403-437.

  • Longley, J., & Pruitt, D.G. (1980). Groupthink: A critique of Janis' theory. In L. Wheeler (ed.), Review of personality and social psychology (pp. 74-93). Beverly Hills, CA: Sage.

  • Mahadevan, A., & Mohamed, F.A. (2014). Impact of human resource management (HRM) practices on employee performance : A case of telecom Malaysia. International Journal of Accounting and Business Management, 2(2), 29-42.

  • Marks, M. A., Mathieu, J. E., & Zaccaro, S. J. (2001). A temporally based framework and taxonomy of team processes. Academy of Management Review, 26(3), 356-376.

  • Meyerson, D., Weick, K. E., & Kramer, R. M. (1996). Swift trust and temporary groups. In R. M. Kramer & T. R. Tyler (eds.), Trust in organizations: Frontiers of Theory and Research (pp. 166-195). Thousand Oaks: Sage.

  • Michel, J. G., & Hambrick, D. C. (1992). Diversification posture and top management team characteristics. Academy of Management Journal, 35(1), 9-37.

  • Nemeth, C. (1986). Differential contributions of majority and minority influence. Psychological Review, 93(1), 23-32.

  • O'Reilly, C. A. III, Caldwell, D. F., & Barnett, W. P. (1989). Work group demography, social integration, and turnover. Administrative Science Quarterly, 34(1), 21-37.

  • Pelled, L. H. (1996). Demographic diversity, conflict, and work group outcomes: An intervening process theory. Organization Science, 7(6), 615-631.

  • Pelled, L. H., Eisenhardt, K. M., & Xin, K. R. (1999). Exploring the black box : An analysis of work group diversity, conflict, and performance. Administrative Science Quarterly, 44(1), 1-28.

  • Pine, B. J. (1993). Mass customization: The new frontier in business competition. Boston, Mass : Harvard Business School Press.

  • Ramaprasad, B.S., Prabhu, K.P.N., Lakshminarayanan, S., & Pai, Y.P. (2017). Human resource management practices and organisational commitment: A comprehensive review (2001-2016). Prabandhan: Indian Journal of Management, 10(10), 7-23. https://dx.doi.org/10.17010/pijom/2017/v10i10/118810

  • Regy, J., & Malini, D.H. (2019). Impact of high performance work practices on employee engagement in apparel manufacturing and retail firms. Prabandhan : Indian Journal of Management, 12(2), 7–22. https://dx.doi.org/10.17010/pijom/2019/v12i2/141753

  • Repenning, N. P. (2001). Understanding fire fighting in new product development. Journal of Product Innovation Management, 18(5), 285-300.

  • Riordan, C.M., & Shore, L.M. (1997). Demographic diversity and employee attitudes : An empirical examination of relational demography within work units. Journal of Applied Psychology, 82(3), 342-358.

  • Rocker, C. (2015). Informal communication and awareness in virtual teams: Why we need smart technologies to support distributed teamwork. Human Technology Centre, Aachen University, Germany. Retrieved from https://pdfs.semanticscholar.org/17ef/c075fe3086364b7e5f62df01c5fd8b840963.pdf?_ga=2.126477 134.2105489409.1586094928-999697321.1586094928

  • Staats, B. R., Brunner, D. J., & Upton, D. M. (2010). Lean principles, learning, and knowledge work : Evidence from a software services provider. Journal of Operations Management, 29(5), 376-390.

  • Stein, M.I. (1982). Creativity, groups, and management. In, Improving group decision making in organizations (pp. 127-156). New York : Academic Press.

  • Townsend, A. M., DeMarie, S. M., & Hendrickson, A. R. (1998). Virtual teams: technology and the workplace of the future. The Academy of Management Executive, 12(3), 17-29.

  • Yadav, D.K., Yadav, J., & Malik, R. (2019). E-HRM: A paradigm shift in HR practices and its effects on perception of employees towards accepting this new technology. Prabandhan: Indian Journal of Management, 12(2), 23-39. https://dx.doi.org/10.17010/pijom/2019/v12i2/141754

  • Ziller, R. C. (1965). Toward a theory of open and closed groups. Psychological Bulletin, 64(3), 164-182.

  • Ziller, R. C., Behringer, R. D., & Goodchilds, J. D. (1962). Group creativity under conditions of success or failure and variations in group stability. Journal of Applied Psychology, 46(1), 43-49.


Abstract Views: 163

PDF Views: 0




  • Impact of Fluid Team Performance on Strategic HRM : An Empirical Study in the Organized Retail Sector of West Bengal

Abstract Views: 163  |  PDF Views: 0

Authors

Arunangshu Giri
Associate Professor, School of Management & Social Science, Haldia Institute of Technology, Haldia - 721 657, West Bengal, India
Satakshi Chatterjee
Assistant Professor, Department of Business Administration, Haldia Institute of Management, Haldia - 721 657, West Bengal, India

Abstract


Background : The growth of the organized retail sector is exponential. Hence, a huge boost has been observed in the demand of the organized retail segment. This demand could be met with the utilization of the fluid teams as they consist of various team members who have a rich knowledge pool from diverse fields which could be assembled under a singular structure by the human resource department.

Purpose : This study attempted to examine the impact of identified relevant factors on the fluid team performance and consequently on the effectiveness of HRM strategies through structural modeling.

Research Methodology : Primary data were collected from the various employees working in several retail stores. Secondary data were collected from various research articles wherein similar studies have been conducted. Various statistical tools like exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modeling (SEM) were executed in this study by using SPSS 23 and AMOS 23 software.

Findings : Various factors such as Creative Process, Inflexible Communication Process, Conflict Management Process, and Team Management Process had a positive impact on the fluid team performance which led to effective HRM strategies.

Research Limitations : This study was limited to the area of West Bengal, India. The outcomes may vary in the global context. This research basically lays the foundation of future research in this field.

Managerial Implications : Fluid teams could be proven to be very helpful in terms of the achievement of the organization’s goal by selecting the most influencing factors pertaining to strategic decision making.


Keywords


Fluid Team, Strategic HRM, Team Performance, Organized Retail Sector.

JEL Classification: C120, C310, C380, M100, O150.

Paper Submission Date: October 29, 2019; Paper Sent Back for Revision: March 10, 2020; Paper Acceptance Date: March 15, 2020.


References





DOI: https://doi.org/10.17010/pijom%2F2020%2Fv13i4%2F151824