South Asian Journal of Management

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Seva, Swaraj, and Digital India:Sustaining Digitalization for Good-Governance


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1 Indian Institute of Management Kozhikode (IIMK), IIM Road, Kunnamangalam, Kozhikode 673570, Kerala, India
2 Alliance University, Anekal, Bengaluru 562106, India
     

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Digital India (DI) is a social change program to provide good-governance promoted by the government of India. Like many other e-governance programs, DI is still evolving and yet to gain full public trust. For sustainability, social change programs need to be bottom-up, participatory, and inclusive. In this regard, we propose a stakeholder consortium, comprising representatives from different sections of society, as DI’s new governance mechanism. When it functions following Seva– and Swara–j, a social enterprise effecting digitalization for goodgovernance can be created. This can lead to social justice, public trust, and finally, the social facts that can establish it as a social institution. A conceptual framework is developed that can sustain digitalization for good-governance in India. Contributions to research and practice are discussed.

Keywords

Digital India, Good-Governance, Seva, Stakeholder Concept, Swaraj.
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  • Seva, Swaraj, and Digital India:Sustaining Digitalization for Good-Governance

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Authors

Siddharth Mohapatra
Indian Institute of Management Kozhikode (IIMK), IIM Road, Kunnamangalam, Kozhikode 673570, Kerala, India
Pratima Verma
Alliance University, Anekal, Bengaluru 562106, India

Abstract


Digital India (DI) is a social change program to provide good-governance promoted by the government of India. Like many other e-governance programs, DI is still evolving and yet to gain full public trust. For sustainability, social change programs need to be bottom-up, participatory, and inclusive. In this regard, we propose a stakeholder consortium, comprising representatives from different sections of society, as DI’s new governance mechanism. When it functions following Seva– and Swara–j, a social enterprise effecting digitalization for goodgovernance can be created. This can lead to social justice, public trust, and finally, the social facts that can establish it as a social institution. A conceptual framework is developed that can sustain digitalization for good-governance in India. Contributions to research and practice are discussed.

Keywords


Digital India, Good-Governance, Seva, Stakeholder Concept, Swaraj.

References