Open Access
Subscription Access
Open Access
Subscription Access
A Study on Consumer Ethnocentrism and Social Comparison in Rural India:Implications for Marketing Strategy
Subscribe/Renew Journal
Though rural India is the next growth destination for firms, rural-specific marketing research is scarce in literature. Rural marketing strategy for majority firms in India is based on generalized urban findings irrespective of significant differences between rural and urban consumers and their preferences. This study is an attempt to evaluate the utility of Consumer Ethnocentrism (CE) and Attention to Social Comparison Information (ATSCI) as possible drivers of a rural-specific marketing strategy in the Indian context. Data were collected from 177 rural consumers belonging to both the tribe and non-tribe category from Tripura, a hilly state located in North-Eastern India. Data analysis was carried out by using appropriate statistical techniques such as Confirmatory Factor Analysis (CFA), Structural Equation Modeling (SEM), and Friedman’s Test. From the results of the analysis, it could be concluded that rural consumers were open towards foreign goods and that social comparison was an important factor during purchase. Age and education were found to be predictors of ethnocentric tendencies and gender was a predictor for social comparison. CE and ATSCI were also found to be the two independent constructs in case of rural India. These findings of this study would be helpful in formulating a rural-specific marketing strategy in the Indian context.
Keywords
Attention to Social Comparison Information (ATSCI), Consumer Behavior, Consumer Ethnocentrism (CE), Rural India, Structural Equation Modeling (SEM).
User
Subscription
Login to verify subscription
Font Size
Information
- Ahmed, Z. U., Johnson, J. P., Yang, X., Fatt, C. F., Teng, S. H., & Boon, L. C. (2004). Does country of origin matter for low-involvement products? International Marketing Review, 21(1), 102-120.
- Alden, D., Steenkamp, J-B., & Batra, R. (2006). Consumer attitudes toward marketplace globalisation: Structure, antecedents and consequences. International Journal of Research in Marketing, 23, 227-239.
- Affleck, G. & Tennen, H. (1991). Social comparison and coping with major medical problems. In J. Suls and T. A. Wills (Eds.), Social comparison: Contemporary theory and research (pp. 369-393). Hillsdale, NJ: Lawrence Erlbaum Associates Inc.
- Ahrens, A. H. & Alloy, L. B. (1997).Social comparison processes in depression. In B. P. Buunk and F. X. Gibbons (Eds.), Health, coping and well-being: Perspectives from social comparison theory. Mahwah, NJ: Lawrence Erlbaum Associates Inc.
- Balabanis, G., Diamantopoulos, A., Mueller, R. D., & Melewar, T. C. (2001). The impact of nationalism, patriotism and internationalism on consumer ethnocentric tendencies. Journal of International Business Studies, 32(1), 157-175.
- Balabanis, G., Mueller, R., & Melewar, T.C. (2002). The relationship between consumer ethnocentrism and human value. Journal of Global Marketing, 15 (3/4), 7-37.
- Berlyne, D.E. (1960). Conflict, Arousal and Curiosity. New York, NY: McGraw-Hill publishing Company limited.
- Bilkey, W. & Nes, E. (1982). Country of origin effects on product evaluations. Journal of International Business Studies, 13(1), 89-100.
- Bruning, E. R. (1997). Country of origin, national loyalty and product choice: The case of international air travel. International Marketing Review, 14(1), 59-74.
- Calder, B. J., & Burnkrant, R. E. (1977). Interpersonal influences on Consumer Behavior: an attribution theory approach. Journal of Consumer Research, 4, 29-38.
- Campbell, J. D. (1990). Self-esteem and the clarity of the self-concept. Journal of Personality and Social Psychology, 59, 538-549.
- Caruana, A., & Magri, E. (1996). The Effects of Dogmatism and Social Class Variables on Consumer Ethnocentrism in Malta. Marketing Intelligence & Planning, 14(4), 39-44
- Chryssochoidis, G., Krystallis, A., & Perreas, P. (2007). Ethnocentric beliefs and Country of origin (COO) effect. European Journal of Marketing, 41(11/12), 1518-1544.
- Cutura, M. (2006). The Impacts of Ethnocentrism on Consumers’ Evaluation Processes and Willingness to Buy Domestic vs. Imported Goods in the Case of Bosnia and Herzegovina. South East European. Journal of Economics and Business, 1(2), 54-63.
- Darling, J. R., & Wood, V. R. (1990). A longitudinal study comparing perceptions of US and Japanese consumer products in a third/neutral country: Finland 1975 to 1985. Journal of International Business Studies, 21(3), 427-450.
- Deval, H., Mantel, S. P., Kardes, F. R., & Posavac, S. S. (2013). How naive theories drive opposing inferences from the same information? Journal of Consumer Research, 39(6), 1185-1201.
- Dunning, D., & Hayes, A. F. (1996). Evidence of egocentric comparison in social judgement. Journal of Personality and Social Psychology, 71, 213-229.
- Elliot, G., & Cameron, R. (1994). Consumer perception of product quality and the country of origin effect. Journal of International Marketing, 2(2), 49-62.
- Evanschitzky, H., Wangenheim, F., Woisetschläger, D., & Blut, M. (2008). Consumer ethnocentrism in German market. International Marketing Review, 25(1), 7-32.
- Festinger, L. (1954). A theory of social comparison process. Human Relations, 7, 117-140.
- Gibbons, F. X., & Buunk, B. P. (1999). Individual Differences in Social Comparison: Development of a Scale of Social Comparison Orientation. Journal of Personality and Social Psychology, 6(1), 129-142.
- Gilbert, D. T., Giesler, R.B., & Morris, K.A. (1995). When comparison arise? Journal of Personality and Social Psychology, 69, 227-236.
- Good, L. K., & Huddleston, P. (1995). Ethnocentrism of Polish and Russian Consumers: Are Feelings and Intentions related? International Marketing Review, 12(5), 35-48.
- Han, Min C. (1988). The Role of Consumer Patriotism in the Choice of Domestic versus Foreign Products. Journal of Advertising Research, 2, 25-32.
- Hemphill, K. J., & Lehman, D. R. (1991). Social comparisons and their affective consequences: The importance of comparison dimension and individual difference variables. Journal of Social & Clinical Psychology, 10, 372-394.
- Herche, J. (1992). A note on the predictive validity of the CETSCALE. Journal of the Academy of Marketing Science, 20(3), 261-264.
- Hu, L. T., & Bentler, P. M. (1995). Evaluating model fit’, In R. H. Hoyle (Ed.), Structural Equation Modeling: Concepts, Issues, and Applications, Thousand Oaks, CA: Sage.
- Hult, G. T. M., & Keillor, B. D. (1994). The impact of a social desirability bias on consumer ethnocentrism research: A cross-national perspective. Journal of Marketing Management, 4(2), 48-55.
- Josiassen, A., Assaf, G. & Karpen, I. O. (2011). Consumer ethnocentrism and willingness to buy: Analysing the role of three demographic consumer characteristics. International Marketing Review, 28, 627-646.
- Kesic, T., Rajh, E., & Ozretic-Dosen, D. (2004). Effects of attitudes and consumer ethnocentrism on intentions to buy domestic vs. foreign products in Croatia and Bosnia and Herzegovina. Hrvatska na putu u Europsku uniju, Ekonomski institute, 540-552.
- Klein, J. G., & Ettenson, R. (1999). Consumer animosity and consumer ethnocentrism: An analysis of unique antecedents. Journal of International Consumer Marketing, 11(4), 5-24.
- Klein, J. G., Ettenson, R., & Morris, M. D. (1998). The animosity model of foreign product purchase: An empirical test in the people’s Republic of China. Journal of Marketing, 62(1), 89-100.
- Klein, J. G., Ettenson, R., & Krishnan, B. C. (2006). Extending the construct of consumer ethnocentrism: when foreign products are preferred. International Marketing Review, 23(3), 304-321.
- Kline, R. B. (1998). Principles and Practice of Structural Equation Modeling. NY: Guilford Press.
- Kucukemiroglu, O. (1997). Market segmentation by using consumer lifestyle dimensions and ethnocentrism: An empirical study. European Journal of Marketing, 33(5/6), 470-487.
- Kumar A., Fairhurst, A. Y. K., & Kim, Y.K. (2011). Ethnocentric tendencies of Indian consumers: impact of preference for domestic versus foreign products. The International Review of Retail, Distribution and Consumer Research, 21(4), 323-341.
- Lennox, R.D., & Wolfe, R.N. (1984). Revision of the self-monitoring scale. Journal of Personality and Social Psychology, 46(6), 1349-1364.
- Mandler, G. (1982). The Structure of Value: Accounting for Taste. Hillsdale, NJ: Lawrence Erlbaum Associates.
- Marsh, H. W., Balla, J. R., & McDonald, R. P. (1988). Goodness-of-fit indexes in confirmatory factor analysis: The effect of sample size. Psychological Bulletin, 103, 391-410.
- Marsh, K. L., & Webb, W. M. (1996). Mood uncertainty and social comparison: implications for mood management. Journal of Social Behavior and Personality, 11, 1-26.
- McLain, S., & Sternquist, B. (1992). Ethnocentric consumers: Do they “Buy American”?Journal of International Consumer Marketing, 4(1-2), 39-58.
- Montada, L. (Ed.). (1992). Life Crisis and Experiences of Loss in Adulthood. Hillsdale, NJ: Erlbaum Publication.
- Mussweiler, T., Rüter, K., & Epstude, K. (2004a). The man who wasn’t there: subliminal social comparison standards influence self-evaluation. Journal of Experimental Social Psychology, 40, 689-696.
- Netemeyer, R., Durvasula, S., & Lichtenstein, D. (1991). A cross-national assessment of the reliability and validity of the CETSCALE. Journal of Marketing Research, 28, 320-327.
- Ngueyn, T. D., Nguyen, T. T. M., & Barret, N. J. (2008). Consumer ethnocentrism, Cultural sensitivity and intention to purchase local products – evidence from Vietnam. Journal of Consumer Behavior, 7, 88-100.
- Nielsen J. A., & Spence, M. T. (1997). A test of the stability of the CETSCALE, a measure of consumers’ ethnocentric tendencies. Journal of Marketing Theory and Practice, 5(4), 68-76.
- Okechuku, C. (1994). The importance of product country of origin: a conjoint analysis of the USA, Canada, Germany, and The Netherlands. European Journal of Marketing, 28(4), 5-19.
- Othman, M. N., Ong, F. S., & Wong, H. W. (2008). Demographic and lifestyle profiles ethnocentric and non-ethnocentric urban Malaysian consumers. Asian Journal of Business and Accounting, 1, 5-26.
- Orth. U. R., & Firbasova, Z. (2002). Ethnocentrism and consumer evaluations of Czech made yoghurt. Agric.Econ, 48(4), 175-181.
- Piron, F. (2000). Consumers perceptions of the country of origin effect on purchasing intentions of (in) conspicuous products. Journal of Consumer Marketing, 14(4), 308-321.
- Rahman, M. H., Morshed, M., & Hossan, M. T. (2011). Identifying and measuring consumer ethnocentric tendencies in Bangladesh. World Review of Business Research, 1(1), 71-89.
- Ramsaran-Fowdar, R.R. (2010). Are Males and Elderly People more Consumer Ethnocentric? World Journal of Management, 2(1), 117-129.
- Ranjbairan, B., Barari, M., & Zabihzade, K. (2011) Ethnocentrism among Iranian Consumer with different consumption habits. International Journal of Marketing Studies, 3(3), 30-41.
- Reardon, J., Miller, C., Vida, I., & Kim, I. (2005). The effects of ethnocentrism and Economic development on the formation of brand and ad attitudes in transitional Economies. European Journal of Marketing, 39(7/8), 737-754.
- Renko, N., Karanovic, B.C., Matic, M. (2012). Influence of consumer ethnocentrism on purchase intentions: case of Croatia. Retrieved fromhttp:// hrcak.srce.hr/file/138614.
- Ruyter K., Birgelen, M., & Wetzels, M. M. (1998). Consumer ethnocentrism in international services marketing. International Business Review, 7, 185-202.
- Sharma, S., Terence, A., Shimp, T.A., & Shin, J. (1995). Consumer ethnocentrism: A test of Antecedents and Moderators. Journal of the Academy of Marketing Science, 23(1), 26-37.
- Shimp, T. A., & Sharma, S. (1987). Consumer Ethnocentrism: Construction and Validation of the CETSCALE. Journal of Marketing Research, 24, 280-289.
- Shin, M. (2001). The animosity model of foreign product purchase revisited: Does it work in Korea? Journal of Empirical Generalizations in Marketing Science, 6, 1-14.
- Shoham, A., & Brencic, M. M. (2003). Consumer ethnocentrism, attitudes and purchase behavior: A Israeli Study. Journal of International Consumer Marketing, 15(4), 67-86.
- Staple, D. A., & Blanton, H. (2004). From seeing to being: subliminal social comparisons affect implicit and explicit self-evaluations. Journal of Personality and Social Psychology, 87, 468-481.
- Steil, J. M., & Hay, J. L. (1997). Social comparison in the work place: A study of 60 dual-career couples. Personality & Social Psychology Bulletin, 23, 427-438.
- Supphellen, M., & Grønhaug, K. (2003). Building foreign brand personalities in Russia: The moderating effect of consumer ethnocentrism. International Journal of Advertising, 22, 203-226.
- Sutikno, B., & Cheng, J. M. S. (2011). Towards consumer ethnocentrism and animosity in Indonesia. International Journal Management Business, 1(1), 15-18.
- Swallow, S. R., & Kuiper, N. A. (1990). Mild depression, dysfunctional cognitions, and interest in social comparison information. Journal of Social and Clinical Psychology, 9, 289-302.
- The New SEC System. (2011, May 3). Retrieved from http://imrbint.com/research/The-New-SEC-system-3rdMay2011.pdf
- Vida, I., & Fairhurst, A. (1999). Factors underlying the phenomenon of consumer Ethnocentricity: Evidence from four central European countries. The International Review of Retail, Distribution and Consumer Research, 9(4), 321-337.
- Wall, M., Heslop, L. A., & Hofstra, G. (1988). Male and female viewpoints of countries as producers of consumer goods. Journal of International Consumer Marketing, 1(1), 1-25.
- Watson, J. J., & Wright, K. (1999). Consumer ethnocentrism and attitudes toward domestic and foreign products. European Journal of Marketing, 34(9/10), 1149-1166.
- Wayment, H. A., & Taylor, S. E. (1995). Self-evaluation process: Motives, information use, and self-esteem. Journal of Personality, 63, 729-757.
- Weary, G., Marsh, K .L., & McCormick, L. (1994). Depression and social comparison motives. European Journal of Social Psychology, 24, 119-129.
- Wong, D. H., Rexha, N., & Phau, I. (2008). Re-examining traditional service quality in an e-banking era. International Journal of Bank Marketing, 26(7), 526-545.
- Yoo, B., & Donthu, N. (2005). The effect of personal cultural orientation on consumer ethnocentrism: Evaluations and behaviors of U.S. consumers toward Japanese. Journal of International Consumer Marketing, 18(1/2), 7- 44.
Abstract Views: 272
PDF Views: 0