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Job Satisfaction, Commitment and Performance:Testing the Goodness of Measures of Three Employee Outcomes


Affiliations
1 Department of Human Resource Management, University of Kelaniya, Sri Lanka
2 College of Business, Universiti Utara Malaysia, Malaysia
     

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Effective utilization of human resources brings out a positive employee outcomes which has direct implication for organizational effectiveness. Job satisfaction, performance and organizational commitment has been the most researched employee work outcomes in the past years. However, little effort has been made to test the contextual validity of the measure of these employee outcomes in reported studies. The purpose of the present study is to validate the dimensionality of three employee work related outcomes, namely job satisfaction, organizational commitment and job performance in Sri Lankan context. A questionnaire is developed with the items adopted from role theory based performance measure, Minnesota Satisfaction Questionnaire and O'Reilly and Chatman’s organizational commitment measure. Data is gathered from 136 public sector employees selected with stratified random sampling procedure. Data is analyzed with exploratory factor analysis and reliability analyses. It is found that the three measures of performance, job satisfaction, and commitment developed are valid and reliable with slight modification in Sri Lankan context.
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  • Job Satisfaction, Commitment and Performance:Testing the Goodness of Measures of Three Employee Outcomes

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Authors

K. A. S. Dhammika
Department of Human Resource Management, University of Kelaniya, Sri Lanka
Fais Bin Ahmad
College of Business, Universiti Utara Malaysia, Malaysia
Thi Lip Sam
College of Business, Universiti Utara Malaysia, Malaysia

Abstract


Effective utilization of human resources brings out a positive employee outcomes which has direct implication for organizational effectiveness. Job satisfaction, performance and organizational commitment has been the most researched employee work outcomes in the past years. However, little effort has been made to test the contextual validity of the measure of these employee outcomes in reported studies. The purpose of the present study is to validate the dimensionality of three employee work related outcomes, namely job satisfaction, organizational commitment and job performance in Sri Lankan context. A questionnaire is developed with the items adopted from role theory based performance measure, Minnesota Satisfaction Questionnaire and O'Reilly and Chatman’s organizational commitment measure. Data is gathered from 136 public sector employees selected with stratified random sampling procedure. Data is analyzed with exploratory factor analysis and reliability analyses. It is found that the three measures of performance, job satisfaction, and commitment developed are valid and reliable with slight modification in Sri Lankan context.