Coping with Toxic Managers, Subordinates... and Other Difficult People:Using Emotional Intelligence to Survive and Prosper

Toxic managers are a reality in organizational life. As we progress up the ladder we encounter individuals with a wide range of personalities. Toxic managers interfere with the development of social capital by their narcissistic, unethical, aggressive or rigid behavior. One’s ability to deal with such difficult people is what makes the difference between star performers and average performers. The basic premise of the book is that, the better you understand how specific types of toxic managers view the world and what motivates them, the better you will be able to influence them to behave in ways that enable you to do your work and survive your hours at work.