The Impact of Macro Level Drivers of Globalization on Organizational Reform Measures in Indian and Chinese Service Organizations:An Exploratory Insight

The manthra of globalization has been associated with radical worldwide reforms, that has been associated with a sea change in economic activity in the two most populous nations of China and India. This paper, based on the responses of 210 Chinese and 239 Indian indigenous managers, reveals that the market forces were the primary drivers of globalization in their countries. The study employs both quantitative and qualitative methods, and the findings suggest that these market forces manifested a substantive services industry, that has refocused managerial mindsets and organizational orientations in priority areas such as technological intensity, organizational strategies, entrepreneurial/learning focus, and HRM/HRD initiatives. These processes have ascended from economic liberalization and the desire to become national participants of the global marketplace within a framework of balancing the dualities of tradition and modernity. The evidence that both countries are undergoing a renaissance in labor markets, managerial practices and work setting arrangements is also discussed.