A Study of Implementation of Employee Development Practices in Telecom Industry

Employee development is a concept concerned with the holistic development of the individual on and off work in alignment with the overall development of the organization. There are many indicators pointing the rising interest in employee development practices with respect to the telecom industry. The present paper focuses on measuring the extent of implementation of employee development practices in the Indian Telecom Industry in the present scenario. The telecom industry which includes both private and public companies is the universe of the study. The whole public sector which includes BSNL and MTNL only and the two companies, Bharti Airtel and Aircel Ltd. from private sector from the National Capital Region (NCR) were selected for the purpose of analysis. A survey instrument was used with a set of fifteen employee development practices to determine the extent of usage of selected practices in the selected units of the telecom industry. The results of this research contribute to knowledge about existing employee development practices in the telecom industry and to the level of implementation of these practices.