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Human Drama Inc.:Emotional Intelligence in the Workplace by Neeta Mohla, Sage Publications India Pvt. Ltd., 2015, Pages 161, Price Rs. 325/-
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With over four decades of research on it, emotional intelligence is one of the most explored and written on topics in organizational behavior literature. However, much of this research is based in the western setting, leaving it for the non-western reader to extrapolate the findings to his/her own context - contexts that often vary significantly in terms of culture, emotional expressiveness, values, and permissible actions at the workplace. Further, the real world is often too complex and dynamic to explain through the scientific findings obtained in controlled settings. The resulting conclusions, therefore, often run the risk of being irrelevant or overgeneralized.
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