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Role of CSR in the Conflict Zones of Emerging Economy - A Case Study on IOCL's North-East Operations in India
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The present study is to examine whether MNCs operating in conflict zones could employ CSR to create both for themselves and for the local community in which they operated. This paper mainly deals with the CSR initiatives taken by Guwahati Refinery as a subdivision of Indian Oil Corporation Limited. Guwahati Refinery is one of the Refinery of Indian Oil Corporation Limited under Refinery Divisions in the development of North East India which is also a conflict zone for the industrial development. In this study the IOCL is selected because it is one of the major industrial establishment that operating in North East India since long time. The findings suggest that significant investment in CSR operations based on a carefully designed need expectations analysis in such conflict zones, not only for business profit but also for local community development.
Keywords
Corporate Social Responsibility, Conflict Zone, Indian Oil Corporation, Guwahati Refinery, North East India.
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