Abhigyan

Romanus Nduji ¹, Christian Oriaku ²

Affiliations
1 Assistant Lecturer, Department of Business Administration, Veritas University, Abuja, NG
2 Lecturer I, Department of Business Administration, Veritas University, Abuja, NG

Abstract

This study focuses on the unforeseen consequences of Covid-19 pandemic on organizational development in Nigeria. It covers the etymology of Covid-19 pandemic, the concept of organizational development, short‐term and long-term consequences of the pandemic on organizational development, its impact on economic conditions and actionable suggestions to mitigate its effect on organizational development, etc. The study is qualitative in nature. It concludes that managing and limiting the Covid-19 pandemic, as well as returning to normal lifestyles and economic activities, will depend on mechanisms put in place by the government, regulators, and individuals. It is recommended that by prioritizing employee well-being and continuity, businesses should analyze how well their strategies meet their goals to reduce the negative effect of the pandemic. It is also suggested that ensuring the health of employees through prevention of the Covid-19 pandemic will ensure the smooth functioning of the business activities as well as the organizational development.

Keywords

Covid-19 Pandemic, Long-term Consequences, Short-term Consequences and Organizational Development in Nigeria

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Sunday Alewo Omale ¹, Michael Oyedele Oyenuga ², Christian Oriaku ³

Affiliations
1 Dept. of Business Administration, Faculty of Management and Social Sciences, Federal University Gashua, Yobe, NG
2 Lecturer I, Department of Marketing, Faculty of Management Sciences, Veritas University, Abuja, NG
3 Lecturer I, Dept. of Business Administration, Faculty of Management Sciences, Veritas University, Abuja, NG

Abstract

Organizational customs or culture can be regarded as a set of shared ways of life, belief, value system as well as policy statement that guide members of an organization. Changing the norms and embracing the new ways of life has been a challenge for the industry based on the way Corona virus took the human race by storm. The aim of the paper is to ascertain the effect of organizational culture on performance during Covid-19 era. The researchers have used a survey technique for sourcing information. Survey is largely conducted online using questionnaire distributed by mail to 250 respondents. Data analysis has been done using percentages and Minitab (Normality Test) chi-square statistical techniques. The results reveal that, Covid-19 pandemic has had a negative impact on customers' patronage. Secondly, organizational culture too impacts negatively on the sustainability and performance of hospitality industry in the Covid-19 Era. The business environment is considered not safe for the health of the customers and employees, as their willingness to feast, staying in hotel or patronize their business kept declining due to the fear of contracting Corona Virus. It is recommended that organizations should train their employees and bring about considerable changes in their business operations in the Corona Virus Era, for the wellbeing of their customers and employees. This will boost customers' confidence and their readiness to patronize the organization.

Keywords

Covid-19, Organizational Culture, Organizational Customs, Performance and Hospitality Industry

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